Sassafras Cabin (Hocking Hills Gebiet)

Thank you for your feedback. I'm sorry to hear that your experience didn’t meet expectations. We appreciate you bringing these issues to our attention — especially regarding the windows, air conditioning, and limited supplies. That’s certainly not the experience we aim to provide. I will address each of your concerns below. We usually don’t use window screens with central air. We do have central air there and a mini split so the ac shouldn’t have been a problem. The sink has a built in dish soap dispenser on the sink which we keep full. 5 towels for 2 guests for 2 nights is normally more than ample. Perhaps you had more guests or didn’t bring your own towels for the hot tub. We usually leave 2 full rolls of toilet paper for a bathroom. It’s a starter set as we mention in our upcoming stay email. I hope you can come again and your experiences is better next time.