Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Booked this rental thru vrbo, selected the check out date 1 day earlier by accident, 7/28 instead of 7/29. I went back into my reservation to change it and the only option given was to send a change request to Sand Piper Cove, so i did. They called the next morning around 10:30 only to say, sorry this day is booked. It was available at the time I made my booking, i just fat fingered the calendar date on my iphone. I made the change request immediately after I noticed, which was 3:45 am. I was told the booking by someone else came in at like 9:05am that morning. So why was my change request not in queue ahead of that booking? So on Wednesday afternoon I called Sandpiper Cove as i saw they had a rental come open by the beach access. I called and was told, sorry we only do 3 night rentals. I replied i’m staying at your facility now and on my 4th night. Again, shut down and they would not rent me the unit for the 1 night. Frustrated, I canceled other events we had planned and we left Thursday morning. This is very bad customer service in my opinion.