Das Haupthaus — Cooperstown, NY

Thank you so much! We’re thrilled to hear you enjoyed your stay and truly appreciate you taking the time to complete the survey and give us the 5 stars! ⭐⭐⭐⭐⭐ It was a pleasure having you at the Main House, and we hope you made some wonderful memories in Cooperstown. We’d absolutely love to welcome you back anytime. Safe travels, and thank you again for choosing to stay with us! ❤️

You all werean absolute pleasure to host! Super lighthearted, very respectful of the property and just a joy to interact with! I would host you again at a drop of a dime. So thoughtful and kind. We are so grateful for the items that you left behind and our handyman and the next guest enjoyed them fully!

You were absolutely amazing guests! You left the house spotless, and you went above and beyond being such lovely guests! Please look us up again in the future while you’re visiting Cooperstown we would love to host you!

Thank you so much for your kind words about the farmhouse—it truly means a lot to us. We’ve poured so much love into renovating it and are always grateful when guests can feel the peace and care that went into every detail. We also appreciate your honest feedback about the management experience. Your note has not gone unnoticed. In fact, we’ve recently made the decision to transition to a new management company—one that better aligns with the level of attentiveness and hospitality we want every guest to experience from start to finish. Thank you again for staying with us, and for sharing your thoughts in such a thoughtful way. We’d love to welcome you back in the future, with an even smoother and more personalized experience. Warmest regards

Dear Alba, Thank you again for your thoughtful feedback. I’m truly glad you enjoyed the beauty and comfort of the home — that’s always our goal. I want to sincerely apologize for the oversights you experienced regarding the cleaning and setup. After reviewing the situation closely, we’ve made some important changes. We have transitioned away from our previous on-site management and cleaning provider, and we’ve since brought in a new professional who shares our commitment to excellence, attention to detail, and guest care. Please know that your feedback was taken to heart and has already helped us raise the bar. I’m confident that future guests — and hopefully yourself, should you return — will have a noticeably elevated experience. Thank you again for staying with us, and for helping us grow. Warmest regards, Eula