Ganzes Ferienhaus

Mtn View | Outdoor hot tub + fireplace | 10+ Guest

Fotogalerie von Mtn View | Outdoor hot tub + fireplace | 10+ Guest

Wohnbereich
Spielezimmer
Innenbereich
Außen-Whirlpool
Eigene Küche

Bewertungen

9,6 von 10.
Außergewöhnlich
3 Schlafzimmer3+ BadezimmerPlatz für 10 Gäste

Beliebte Annehmlichkeiten

  • Whirlpool vor Ort
  • Parkplätze auf dem Gelände verfügbar
  • Haustierfreundlich
  • Küche
  • Waschmaschine
  • Klimaanlage

Lerne die Gegend kennen

Auf Karte anzeigen
Conway, NH
  • Place, Saco River
    ‪2 Autominuten‬
  • Place, Swift River
    ‪2 Autominuten‬
  • Place, Cranmore Mountain Resort
    ‪14 Autominuten‬
  • Airport, Fryeburg, Maine (FRY-Eastern Slopes Regional)
    ‪27 Autominuten‬

Zimmer und Betten

3 Schlafzimmer (Platz für 10 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

1 Queen-Bett

Schlafzimmer 3

2 Einzelbetten und 2 Doppelbetten

3 Badezimmer, 3 Gäste-WCs

Badezimmer 1

Badezimmer 2

Badezimmer 3

Badezimmer 4

Badezimmer 5

Badezimmer 6

Weitere Räumlichkeiten

Küche
Balkon
Essbereich

Mehr zu dieser Unterkunft

Mtn View | Outdoor hot tub + fireplace | 10+ Guest

Escape to this inviting two-level mountain retreat, offering stunning views and ample space for up to 10 guests. Perfect for families and groups, the home features a BBQ grill for easy outdoor meals, a relaxing hot tub to soak in the scenery, and a cozy outdoor fireplace for evenings under the stars. A covered picnic area lets you dine and unwind comfortably, rain or shine.

SLEEPING ARRANGEMENT
MAIN LEVEL
- Bedroom 1: Master Suite with a King-size bed and private ensuite (3/4 bath).
- Bedroom 2: Cozy Queen-size bedroom.
- Full bathroom conveniently located on the main floor.
- Fully equipped kitchen with dining area with 9 seating capacity.

LOWER LEVEL (BASEMENT)
- Bedroom 3: 1 Twin bed, 1 Full bed & bunk bed with a full bed on the bottom and a twin bed on top perfect for kids or extra guests.
- 3/4 bathroom is also in this floor.
- This room is also equipped with variety of gaming items and equipment, ideal for entertainment and friendly competition.
- NOTE: The pellet stove in the basement is not to be used.

OURDOOR AMENITIES
- BBQ Grill for easy outdoor cooking and family meals.
- Outdoor Hot Tub – unwind and soak in the mountain views after a day of exploring.
- Outdoor Fireplace for cozy evenings under the stars.
- Covered Picnic Table – enjoy meals or relax in the fresh mountain air, rain or shine.
- Guests must be 25 years of age and must show photo ID (driver`s license)
- The booking guest required to review and sign our rental agreement upon booking and before arrival.
- Dogs are allowed – We allow up to 2 dogs. The first dog is subject to a $55 fee, and each additional dog will be $27.50. The dog size must not exceed 70lbs each. We will ask the size and breed of your dog.
- No parties, no outside visitors, no overnight guests without previous approval from your host.
- Do not engage in illegal activities anywhere on the property. This applies to both drugs and internet activity.
- If you break or damage something, please let us know and arrange for its replacement or repair.
- Do not leave any food out that will attract uninvited pests. Our home is pest-free and we’d like to keep it that way :)
- No smoking of any kind, cigarettes/cigars and/or Vaping– also don’t discard your cigarettes in the house trash cans. There will be a $400 charge if smoking occurs.
- No fireworks
- There is a 24 hour outdoor surveillance camera that points to the driveway only
- Please respect the neighborhood-quiet time hours are 10 pm-7 am

✅ This property has special local compliance requirements which include a signed rental agreement, ID verification, and a security hold of $1000 (which is not a traditional security deposit, just a pending transaction). As an optional alternative to the security hold, you may opt in to purchase a non-refundable damage waiver provided by a third-party insurance company. The optional damage waiver is $57 for stays up to 10 nights, with an additional $2 per day for stays longer than 10 nights. Damage waiver purchases are optional.

To make this process easy for you, we use a secure and very simple, app-free platform called Happy Guest. It is not an app, and you do not have to sign up for an account - it’s a safe and secure website. It also gives you a guest portal with all the info about the home and all of my favorite local spots.

Your guest portal includes advertisements with third-party upgrades that you may want to enhance your stay. These upgrades are optional and include:

Pet Fee: $55 for the first pet
Additional Pet Fee: $27.50 per additional pet
Early Check-in Fee: $27.50
Late Check-out Fee: $27.50

If you have any questions, just message us anytime! Happy to help!

Gib zur Preisangabe die Daten an

Ähnliche Unterkünfte

Zur Gegend

North Conway

Mitten in North Conway befindet sich dieses Ferienhaus. Albany Covered Bridge (überdachte Brücke) und Conway Scenic Railway (Touristenzug) zählen zu den Sehenswürdigkeiten der Region. Wer gerne shoppen geht, wird hier fündig: L. L. Bean Factory Store und Northway Plaza Shopping Center. Du bist mit Kindern unterwegs? Mit diesen Attraktionen kannst du den Kleinen bestimmt eine Freude machen: Story Land und Handcrafters Barn.
Karte
Conway, NH

In der Umgebung

  • Saco River - 2 Autominuten - 1.8 km
  • Swift River - 2 Autominuten - 2.2 km
  • Settlers' Green Outlet Village - 9 Autominuten - 9.0 km
  • Kahuna Laguna - 11 Autominuten - 11.8 km
  • Cranmore Mountain Resort - 14 Autominuten - 13.6 km

Fortbewegung vor Ort

  • Flughafen Eastern Slopes Regional (FRY) – 24 Fahrminuten

Restaurants

  • ‪McDonald's - ‬9 Autominuten
  • ‪Circle K - ‬8 Autominuten
  • ‪The Met Coffee House - ‬9 Autominuten
  • ‪Sea Dog Brewing Co. - ‬10 Autominuten
  • ‪Burger King - ‬8 Autominuten

Bewertungen

9,6

Außergewöhnlich

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
26 von insgesamt 30 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
3 von insgesamt 30 Gästebewertungen haben eine Bewertung von 8 - Gut
0 von insgesamt 30 Gästebewertungen haben eine Bewertung von 6 - Okay
1 von insgesamt 30 Gästebewertungen haben eine Bewertung von 4 - Schlecht
0 von insgesamt 30 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

10/10

Sauberkeit

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

9,6/10

Check-in

9,8/10

Kommunikation

9,6/10

Lage

9,8/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Andrea M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Awesome house and location - perfect for our family trip. We loved having the hot tub and poker table for our family to enjoy! Very very responsive host.
Aufenthalt von 5 Nächten im Februar 2026
Verifizierte Bewertung

10/10 – Hervorragend

Christine W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very clean! Great location.
Aufenthalt von 2 Nächten im Februar 2026
Verifizierte Bewertung

10/10 – Hervorragend

Vina A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Jeremy was a great host, very responsive and accommodating. The place is beautiful, spacious, and homey. I would definitely recommend staying here.
Aufenthalt von 2 Nächten im Dezember 2025
Antwort von VrboOwner am 18. Dez. 2025
Thank you so much for the kind words! 😊 We’re really glad you enjoyed your stay and found the place comfortable and homey. We truly appreciate the recommendation and would love to host you again anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Michelle G.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The home was beautiful, with a great view of the mountains. The location is ideal. Less than 10 minutes the heart of North Conway, which has tons of shopping and food choices. The host was very easy to work with and responded quickly when I reached out. We will definitely be back.
Views from the kitchen/living room area
Aufenthalt von 2 Nächten im Januar 2026
Antwort von VrboOwner am 6. Feb. 2026
Thank you so much for the kind words, Michelle! We’re really happy to hear you enjoyed the home, the mountain views, and the convenient location. It was a pleasure hosting you, and we truly appreciate your feedback. We’d love to welcome you back anytime, hope to host you again on your next trip to North Conway! 😊
Verifizierte Bewertung

10/10 – Hervorragend

Mohammed I.

Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
It was good
Aufenthalt von 2 Nächten im Januar 2026
Verifizierte Bewertung

10/10 – Hervorragend

Lance R.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The house was perfect for our family gathering, the host was very responsive and very accommodating. All the amenities worked as they should.
Aufenthalt von 6 Nächten im Dezember 2025
Antwort von VrboOwner am 26. Dez. 2025
Thank you so much for your kind words! We’re thrilled to hear that the house was perfect for your family gathering and that you found everything accommodating. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Linda S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Clean house and well stocked, pet friendly, close to town and attractions, owner communicated very well. Great stay!
Aufenthalt von 3 Nächten im Oktober 2025
Antwort von VrboOwner am 17. Okt. 2025
Thank you for your kind review! We’re so glad you enjoyed the house, location, and communication. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Eve S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Even better than described! Everything you need, very clean, great location and excellent communication with the host. We will be back!
Aufenthalt von 4 Nächten im Dezember 2025
Antwort von VrboOwner am 15. Dez. 2025
That’s wonderful to hear, Eve! Thank you so much! 😊 We’re really glad you enjoyed the place, found everything you needed, and felt well taken care of. It was a pleasure hosting you, and we’d absolutely love to welcome you back anytime. Safe travels and hope to see you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Pamela R.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We had a wonderful family ski weekend. The house was perfect with everything you could possibly need. The host was very responsive. A couple of small issues arose but were dealt with right away. We would love to go back next year!
Aufenthalt von 3 Nächten im Januar 2026
Antwort von VrboOwner am 15. Jan. 2026
Thank you for the lovely review! We’re so glad you had a great family ski weekend and that everything met your needs. We’d be happy to host you again next year!
Verifizierte Bewertung

10/10 – Hervorragend

Lisa H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The host was very pleasant & welcoming. The accommodations were very clean, comfortable and were just as pictured. The hot tub was also clean and lovely. Thank you for a wonderful stay!! Happy to revisit another time!
Aufenthalt von 2 Nächten im Oktober 2025
Antwort von VrboOwner am 30. Okt. 2025
Thanks so much for the wonderful feedback, Lisa! We hope we can host you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Leeann B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
House was fantastic. Everything we needed. Kitchen well stocked with dishes and pans for cooking meals, living room space upstairs and down was perfect for the 6 of us. Hot tub was fantastic as well. Great location. We’ll be renting again for sure
Aufenthalt von 2 Nächten im November 2025
Antwort von VrboOwner am 14. Nov. 2025
Thank you so much! We’re really glad to hear the house worked perfectly for your group and that you enjoyed the hot tub and location. We’d love to host you again anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Lauren A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very lovely home. Great location.
Aufenthalt von 2 Nächten im Juli 2025
Antwort von VrboOwner am 15. Aug. 2025
Thank you so much for the lovely feedback! Welcome back anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Kim & Jay B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We were in North Conway to celebrate my Mom’s 75th birthday and my husbands 53rd. Half my family was staying at Eastern Slope as they have time share there. My sister, sister in law, husband and our 2 pups stayed here. We were very well accommodated! The house is great for those with mobility issues (and those without). It is a flat walk to the entrance and only a few steps in with everything needed on the main level. The basement level was great to give 2 couples privacy and space. The kitchen was well equipped for cooking and the view of the mountain was spectacular! Location was ideal. Jeremy checked in to make sure all was going well. We wished we could have stayed longer and would rent again when in the area!
Aufenthalt von 3 Nächten im Januar 2026
Antwort von VrboOwner am 25. Jan. 2026
Thank you so much for the wonderful review, Kim! We’re thrilled the home was a great fit for your family and celebrations. It means a lot to hear you enjoyed the layout, views, and location. We’d love to host you again next time you’re in the area! 💛
Verifizierte Bewertung

8/10 – Gut

kristina m.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Jeremy was very quick to respond, kitchen fully stocked, and hot tub was great. We had a few issues that were brought to his attention and his responses were immediate. Thank you
Aufenthalt von 3 Nächten im November 2025
Antwort von VrboOwner am 4. Dez. 2025
We truly appreciate your feedback, Kristina, and we sincerely apologize for the inconvenience. We hope to welcome you again in the future!
Verifizierte Bewertung

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Ausstattung, Zustand der Unterkunft und Kommunikation
This was a great experience for my whole family as we were able to enjoy each other’s company in the beautiful White Mountains. The hot tub was a nice touch.
Aufenthalt von 3 Nächten im Juli 2025
Verifizierte Bewertung

10/10 – Hervorragend

Trevor S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The host was very communicative- much appreciated! There was a leak from one of the bathrooms that was quickly fixed, the plumber was friendly and quick. We also left an item behind, to which the host was able to have it returned within a week. Thank you for your quick communication to help resolve both matters! Wonderful view of the mountains, and friendly neighbors too!
Aufenthalt von 6 Nächten im November 2025
Antwort von VrboOwner am 21. Dez. 2025
Thank you so much for your kind words, Trevor! We’re glad we could quickly help with the leak and return your item. It was a pleasure hosting you, and we’re happy you enjoyed the view and the neighborhood!
Verifizierte Bewertung

10/10 – Hervorragend

Brandon N.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
My family and I visited New Hampshire for the first time and needed a place that was big enough for all of us. We found this place and it was perfect! We were able to be away from the crowds. We had a perfect getaway. We had a place to prepare meals. We each had our own spaces. Jeremy was super responsive and helpful. He was great! We will be back!
Aufenthalt von 3 Nächten im Oktober 2025
Antwort von VrboOwner am 30. Okt. 2025
Thanks so much for your wonderful feedback, Brandon! We're glad you had a wonderful time! We hope to welcome you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Melody Y.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Clean and spacious

We had 6 adult and 4 children and there was enough space for everyone. Never felt crowded. Just what we needed for a weekend getaway. Jeremy checked in and made sure we were all set which was thoughtful
Aufenthalt von 2 Nächten im Juli 2025
Antwort von VrboOwner am 1. Aug. 2025
Thank you so much for your kind words! We’re really glad to hear the space worked well for your group and that you had a relaxing weekend getaway. We'd love to host you again anytime!
Verifizierte Bewertung

8/10 – Gut

Lynn W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Accommodations was good, clean, kinda secluded, had problem with stove. Informed owner who made no attempt to fix or offer anything. Neighbors chickens were alittle annoying with trying to get in house and kids to play outside. But overall ok stay.
Aufenthalt von 2 Nächten im September 2025
Antwort von VrboOwner am 17. Okt. 2025
Thanks for your feedback. We’re glad you found the place clean and enjoyed the location. Sorry again about the oven during your stay, we weren’t able to schedule a repair at that time, but it has since been fixed. We also appreciate your note about the chickens and will keep an eye on that. Thanks for staying with us!
Verifizierte Bewertung

10/10 – Hervorragend

Amy S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Awesome weekend getaway!

We had an absolute blast at this incredible home! With plenty of space and versatile sleeping arrangements, it was perfect for our family weekend getaway. The central location was a huge bonus, just minutes from Cranmore, Attitash, and all the amazing attractions North Conway has to offer. Our host was fantastic, checking in regularly to ensure we had everything we needed. We can't recommend this place enough - we'll definitely be back and will encourage friends and family to do the same!
Aufenthalt von 2 Nächten im März 2025
Antwort von VrboOwner am 8. Apr. 2025
Thank you so much for your kind words and the wonderful review! We're thrilled to hear that you had such a positive experience staying with us. It was a pleasure hosting you, and we're glad our space was the perfect fit for your trip. Your feedback means a lot and helps us continue providing a top-notch experience for all our guests.
Verifizierte Bewertung

10/10 – Hervorragend

Julia C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beautiful home!

The house was beautiful! Many sleeping options, clean kitchen utilities, cozy basement and clean hot tub! Host was very nice! Although we didn’t need anything, he did check in once to make sure everything was going smoothly! Extremely close to Settlers Green and other places downtown North Conway!
Aufenthalt von 2 Nächten im April 2025
Antwort von VrboOwner am 5. Mai 2025
Thank you so much for the wonderful 5-star review! We're absolutely delighted to hear that you had such a great stay. It was a pleasure hosting you, and we're so glad our space met your expectations. We truly appreciate your thoughtful feedback—it motivates us to keep providing the best experience for our guests.
Verifizierte Bewertung

8/10 – Gut

Annette A.

Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Communication with property manager was excellent! Probably the best we’ve ever dealt with. The house was very cute, clean and plenty of room to spread out. We had eight people from the age of 12 to 43 plus a large dog and did not once feel cramped. Neighborhood was not exactly as expected, but quiet and close to everything. Yard could use some sprucing up and getting to the hot-tub was not the easiest especially at night. All in all we had a great trip and would book the house again!
Aufenthalt von 3 Nächten im August 2025
Antwort von VrboOwner am 24. Aug. 2025
Thank you for your feedback! We’re glad you enjoyed the house and had plenty of space for your group and dog. We appreciate your notes about the yard and hot tub and will keep them in mind. We’d be happy to host you again!”
Verifizierte Bewertung

10/10 – Hervorragend

Joshua M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Conway Getaway

This rental was a fantastic property with all the space a group of friends or family could want. The number of beds and baths significantly benefited our sleeping and daily living arrangements. The rental's amenities, including a hot tub, grill, outdoor deck/seating, etc., were also a huge win. Additionally, the property was very clean, comfortable, and close to town! My friends and I made a lot of great memories and had a ton of fun while staying here. I would highly recommend it to others and would definitely stay again in the future.
Aufenthalt von 2 Nächten im April 2025
Antwort von VrboOwner am 5. Mai 2025
Thank you so much for your kind words and the wonderful review! We're thrilled to hear that you had such a positive experience staying with us. It was a pleasure hosting you, and we're glad our space was the perfect fit for your trip. Your feedback means a lot and helps us continue providing a top-notch experience for all our guests.
Verifizierte Bewertung

10/10 – Hervorragend

Kenneth H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Girls’ Getaway 2025

We had a great time at this house! It was a perfect size for the six of us. It had plenty of room for socializing or quiet time and was very clean.The beds were very comfortable. The kitchen was stocked with everything we needed as well as being organized.The three full bathrooms were perfect for all of us ladies.The location was off the beaten path so it was wonderful for our morning walks, yet very close to all the highlights that North Conway and the beautiful White Mountains has to offer.We would recommend this VRBO listing to anyone looking for a quiet place to stay and yet nearby to all the local attractions.The only criticism that I can give, and certainly not one that interfered with our stay, was that the outside of the property could use some sprucing up as there are some lovely plantings but is somewhat overgrown.Also, I want to give a shout out to Sara who came to put the air conditioning units in the bedroom windows. She was prompt, helpful and friendly.Thanks, Sara for a comfortable night’s sleep!
Aufenthalt von 3 Nächten im Juni 2025
Antwort von VrboOwner am 23. Juni 2025
Thanks so much for the awesome review! We're really happy to hear the house was a great fit for your group and that you had everything you needed to enjoy your stay. Sounds like you made the most of the space—and we agree, the location is perfect for peaceful walks and still close to all the fun in North Conway and the White Mountains. Thanks as well for the note about the yard, we’ll definitely take a look and tidy things up. And we’ll make sure Sara sees your shoutout, she’ll love that! Hope to have you back again sometime soon!
Verifizierte Bewertung

4/10 – Mangelhaft

Nicole K.

Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts

Clean property but headache of a stay

While the home was clean, the experience at this property was extremely poor. Upon our arrival, the access code to the property we were given was incorrect. We eventually were able to get in contact with the host where all they said was “we’ll contact our team and get back to you.” After waiting 45 minutes outside the property, they finally gave us a code that worked. While getting settled, we heard chirping from the fire alarm in the basement. We contact the host to let them know and they suggested to change the batteries. We did that and it caused the fire alarm system to go off throughout the house every half hour. Again, we contact the host and all they said was “we’ll contact our team and get back to you.” While waiting for a solution from the host, we found the wifi was not working and also discovered one of the showers had no water to it. Yet again, we had to contact the host and we were given the same response “we’ll contact our team and get back to you.”It was hours before we were forced to follow up with them again. They still had no solution for us. It wasn’t until the second day of our two night stay they finally said a tech would be out to ‘fix the issues’ that evening. They expected us to change our plans on our trip to be around to let the maintenance techs in. If you ask me, your guests should not be responsible for fixing your property issues.The home was clean and the location close to town was great, but what a headache of a stay it was.
Aufenthalt von 2 Nächten im Juli 2025
Antwort von VrboOwner am 1. Aug. 2025
Hi Nicole, Thank you for taking the time to share your experience, and we truly apologize for the frustration you encountered during your stay. For transparency, we received a delayed notification on our end regarding the check-in issue, but as soon as we were made aware, we reached out immediately to assist. Unfortunately, your arrival coincided with a holiday weekend, and that significantly limited our ability to coordinate prompt maintenance support. We understand how inconvenient the delay was and are genuinely sorry for the disruption it caused. While we were in constant communication throughout your stay and attempted to find solutions as quickly as possible, we recognize that the timing and nature of the issues—especially with the fire alarm, WiFi, and water in one of the showers—were stressful. We did reach out to you before the scheduled inspection, and based on our conversation, we understood you were okay with the technician coming at the proposed time. We never intended to put the burden of repairs on you and regret that it felt that way. We truly tried our best to resolve everything in a timely manner and are continuing to work on improving our processes—especially around urgent response times during holidays. It’s unfortunate that these issues occurred during your visit, and we sincerely apologize that your experience was affected. We appreciate your feedback and are taking it to heart so we can do better moving forward.
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