Luxus 2-Zi Master Suite nahe NYC

Thank you for your kind words! I’m so glad you enjoyed the location and your stay. You’re always welcome back anytime!

Thank you so much! We’re glad you liked the place and its decor. It was a pleasure hosting you, and we hope to welcome you again soon.

Denise, we’re glad to hear that the property met your needs and that you and your family enjoyed your stay, as you initially shared with us during your visit. However, we do want to address the statements made in your review, as they are not accurate. To clarify— the claim that was submitted was NOT fraudulent. As part of our standard post-checkout process, our team completed an inspection immediately after your departure and reported the items that were unaccounted for, along with staining on the duvet cover and pillowcase that could not be removed. Additionally, all beds in the unit are prepared with duvet covers as part of our standard setup for every reservation. The statement that a duvet was “not placed on the bed at all” does not reflect how the unit is presented and prepared prior to each stay. We understand that you disagree with the findings; however, all claims are based on documented reports from our cleaning team and our established inventory and inspection procedures, which are consistently followed across all stays. We take pride in maintaining our properties to a high standard and ensuring that all matters are handled professionally and based on verified information.