4/10 – Mangelhaft
Skyler K.
28. Mai 2025
Gut: Sauberkeit
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Stunning view, subpar experience
This condo has a lot going for it — beautiful views, an updated and clean space, comfy beds, a helpful welcome guide, and carts for unloading. The elevator worked well, and overall the home itself was very comfortable.Unfortunately, our experience was overshadowed by poor service and some logistical issues. We were told in writing that we could check in at 10 AM but didn’t receive check-in information until 4:13 PM. Even after calling, the issue wasn’t handled with urgency or care, which made for a stressful start to our trip.Parking was another challenge. Even with a paid pass, the lot was tight, limited, and difficult to navigate. The pool was small and located at the back of the building with no view. The walk to the beach was longer than expected, and beach mats (like nearby condos provide) would’ve helped.Inside, the bathroom fans were extremely loud and tied to the lights. Some bedrooms lacked overhead lighting, there was no full-length mirror, and the porch didn’t have enough seating for our group. The water heater was small — hot water ran out after just two showers, which is tough for a unit that sleeps 10. We also struggled with locking the door due to unclear instructions.Finally, the cleaning crew arrived at 8:50 AM on checkout day and blocked our door, even though checkout was at 10. This added unnecessary pressure to leave early.The condo has potential, but the service and amenities need attention.
Skyler K.
Aufenthalt von 4 Nächten im Mai 2025
