From the beginning it was a wonderful experience. Craig reached out to me via phone before my arrival. Took the time out to give me helpful tips on my sightseeing (which I'm glad I took). Upon arrival Craig graciously gave us a tour of the property and then later Barbra of the house. The VRBO unit is actually part of the owners' house-it's the bottom level and they are on the top level. It is fine though because it is private, has its own entrance that opens up to the garden. The backyard is paradise!! His pictures don't capture how beautiful it is. It has an amazing mountain view, a mini vineyard, a pond, babbling brook that cascades down the property, goldfish/frog/hummingbirds etc. At night Craig has mini lights that light up the vegetation. It is like nothing I've ever seen. Make sure to allow time to use this space, even for a cup of coffee. The unit itself is clean, cozy and equipped with everything you will need. They even provide water bottles in the fridge, laundry basket, robe, slippers, blow dryer, iron, shampoo/soap and even hairspray (in case you need it). Bed is comfy and the unit has a lot of windows that you can open and hear the lovely sounds of the brook and birds outside. Parking is great as Craig and Barbra have an off street parking spot next to the house. The location of the property is ideal. You are a short drive from a ton of sights...Dodgers Stadium, Universal Studios, LA zoo, Griffin Park. Drive to Hollywood isn't even that bad at all. It is located in a nice area as well that was quiet. I felt safe staying there with my son. I am so happy I found Craig and Barbra. I will definitely be staying at their place next time I come to the LA area. They truly added to our experience by being so welcoming and helpful. There's nothing like getting advice from a local. It just adds to your travel experience. Can't wait to come back!