Shore Thing ist ein 7-Schlafzimmer, 5,5-Badezimmer Haus mit privatem Pool & Aufzug

We are so glad you and your family all enjoyed this vacation. Provisions is one of our favs! We hope to welcome you guys back for another great vacation!

Hi! We are so happy to hear that you enjoyed your stay and that the house was able to accommodate a larger group! We are also happy to hear that our maintenance team was fast and reliable! We would love to host you again!

Thank you so much for your wonderful review! We’re thrilled to hear that the home was a great fit for your group and that you enjoyed the pool area, convenient beach access, and seamless check-in and check-out. We also really appreciate you taking the time to share your feedback. We’ll be sure to pass along your comments regarding the pool deck and landscaping. We’re glad our maintenance team was able to respond quickly and get the AC issue addressed during your stay as well. Thank you again for staying with us, and we hope to have the opportunity to welcome you and your group back to the beach soon!

We are truly and sincerely sorry to hear about your experience. This is absolutely not the standard of stay we strive to provide, and we completely understand your disappointment and frustration. Most importantly, we are sorry that we let you down during a vacation to a place you have enjoyed for more than 13 years. The issues you described, from the overflowing trash and flies to the condition of the linens, cleanliness of the home, pest concerns, pool, and electrical outlets, are unacceptable. We especially apologize that you reached out to us about the trash and did not receive a timely response. You should never have had to follow up yourself to get an issue addressed, particularly one that was impacting your ability to comfortably enjoy the home and spend time outside. We are grateful to hear that the gentleman you spoke with was helpful, but we recognize that the situation should have been handled much sooner and more thoroughly. We are also very sorry that you left a review directly with Oasis and did not hear back from anyone. That is particularly disappointing to us because we want our guests to feel heard when they take the time to bring concerns to our attention. You deserved a response. We are taking your feedback very seriously and will be sharing these concerns with our cleaning, maintenance, and management teams as well as the homeowner so that these issues can be properly investigated and addressed. We know that an apology alone does not make up for the inconvenience and frustration you experienced, but please know that we genuinely appreciate you bringing this to our attention. We are especially saddened to hear that this experience would make you hesitant to stay with Oasis again. We would truly appreciate the opportunity to earn back your trust and show you the level of service and care that we expect from ourselves. We are incredibly sorry that we fell short this time, and we hope that someday you will give us another opportunity to provide you with the relaxing Holden Beach vacation you have come to love.

Hi Caterin. Thank you for the 5 star review!