Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo was the size we needed and the location was perfect for beach and pool use. We have stayed in Inverness for 11 seasons. This was our first stay in this condo. The furniture in the living area was so uncomfortable and covered only in sheets, ripped and torn. After busy days out, we didn’t find any relief on the couch, chair or loveseat. The house wasn’t cleaned before we arrived as evidenced by dirty glasses and plates, greasy fingerprints on cabinets, and dust and webs under side tables. Also, we had to deal with 8 palmetto bugs, so we were unsure when the last extermination visit occurred. There were not enough plates for the family to eat in a day, nothing in the kitchen was matching or updated. Seemed very swap meet, mostly broken and chipped. The twin beds are so old, any stirring woke the kids. The master tv didn’t work. And the pool code was changed while we were there, making it inaccessible. There is no process for the rental agency to get timely information from the HOA, so that contractual offering was not usable until we found someone who owned a home to provide the info. I waited on the phone with the rental company for 40 min and got no results. In fact, I had to call the company back an provide the code. They blamed the HOA though I paid them for pool use. They also suggested I contact our condo owner, who I have no access to. A very frustrating incident. We love Palmetto Dunes but I would not recommend this property or going through the rental agency.