Strandwohnung am Shores of Panama für 6 Personen; Pools, Whirlpools & Resort-Annehmlichkeiten

Great guest! Welcome back anytime!

I’m sorry to hear you did not enjoy your stay. I responded to your questions and requests as promptly as possible throughout your visit. The only messages I chose not to respond to were those I felt were rude and inappropriate. Regarding check-in, you began asking about early access at 8:00 a.m. Although check-in was scheduled for later, I was able to accommodate you approximately 30 minutes before the standard check-in time. As for parking, the listing clearly states that guests have access to the designated yellow parking spaces and that a deeded parking spot is not included. While I understand you would have preferred a closer space, the available parking was consistent with what was advertised. You also requested a late checkout. As I explained, I needed to confirm availability with my housekeeper before making that accommodation, and I would have been happy to do so if scheduling allowed. I apologize that your stay did not meet your expectations. However, our check-in and checkout times, along with our other policies, are in place to ensure a smooth experience for all guests.

Ashley, sorry about your experience. why did you not tell me about this when you checked in? If that was the case I would have had it fixed. I still don’t know what the issue was as to what was not clean. I have 4.9 rating on Airbnb and never an issue with cleanliness.