Brandneue S & K VILLEN - VILLA S, 150 m vom Kalamaki Strand und 5, 5 km von Chania entfernt

Dear Alfons # Response to Guest Review Thank you so much for taking the time to share your feedback about your stay at Villa S. We're delighted to hear that you found the place clean and beautiful! It's also wonderful that you appreciated our welcome reception with food and drinks - we always strive to make our guests feel at home from the moment they arrive. I'd like to address the concerns you mentioned. Regarding the washing machine, I sincerely apologize for the inconvenience this caused. As you may recall, when this issue was brought to your attention, we immediately offered you access to the washing machine in the connected villa K through the garage of Villa S, which we hope helped alleviate this inconvenience. Concerning the basement floor and mosquitoes, thank you for bringing these matters to our attention. Throughout our years of operation, we've maintained consistently positive reviews on travel booking platforms, with no previous guests noting any odour issues from the lower floor or concerns about mosquitoes. However, we take all feedback seriously and will certainly investigate these points to ensure they don't affect future guests' experiences. Your satisfaction is our priority, and we're continuously working to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, S&K VILLAS Management​​​​​​​​​​​​​​​​

Thank you, Lars, you and your family were excellent guests. Hope to have a chance to host you once again in future summers!

Thank you for your kind words, we look forwarding to having you and others next year!