Rückzugsort am See~ Großes Haus mit Pool, Steg, Spielzimmer und Balkon am Seeufer

Thank you so much for the sweet review! You and your family were such spectacular guests and truly a joy to host. We’d love to welcome you back anytime!

Thank you so much for your kind review! It makes me so happy to hear when guests really enjoy the space as we do! You were a pleasure to host and are welcome back anytime!

Thank you for your feedback. Cleanliness is always a top priority for us—our home is professionally cleaned before each stay, and we’ve recently added an extra walkthrough process to ensure everything is in great condition. We’ve also increased our pool service schedule, though in Florida some leaves from the surrounding trees are inevitable. Many guests actually love those trees for the privacy they provide in the backyard. We also have regular pest control, and while an occasional dead bug can appear, it’s simply a sign that the treatment is effective. As someone who truly dislikes bugs myself, I take great pride in keeping the home at a standard my own family enjoys—it really is our home away from home. After our conversation, it seemed the bigger concern wasn’t so much the items mentioned, but rather that I hadn’t offered a partial refund for the leaves in the pool. I care deeply about every stay and am always happy to address any concerns directly so that everyone has the best experience possible and we are always making upgrades and improvements.

Thank you for your feedback. We would have absolutely corrected what we could have at the start of your stay if notified. We always want our guests to feel comfortable and cared for during their stay, so we take all reviews seriously. We’re surprised to hear your comments regarding the carpet and furniture, as our home is professionally cleaned and started after cleaning inspections prior to stays and we have not encountered issues with loose screws. That said, we’ll certainly double-check to ensure everything is in top shape for future guests. As for amenities, we aim to provide a fun and relaxing experience with our saltwater pool, private lake and fully equipped game room. The basketball game is a standard arcade-style setup, which may feel lighter than commercial equipment, but we find it adds to the variety of activities for families and groups. We appreciate you sharing your thoughts, and we’ll use your feedback to keep improving. Our goal is always for guests to leave with great memories of their time here.