The Whaler 7D | Wohnung am Strand | Pool | My Beach Getaways

Thank you Sydney-we're so happy to hear you had a great stay and we can't wait to welcome you back!

Thank you Lisa for your review. We're sorry to hear the resort wasn't able to get the pool cleared up during your stay. We 're happy to report it's been crystal clear ever since!

Darlene, thank you for taking time to leave feedback of your stay. We agree-those views are fantastic! We're sorry to hear the building had an elevator issue during your stay and hope it was remedied quickly.

Thank you for choosing to stay with us and for taking the time to share your candid feedback. As you mentioned, The Whaler is a smaller, lower-density property, which makes it a favorite among couples, small families, and groups of friends looking for a quieter, less crowded beach and pool experience. We’re sorry an unexpected elevator issue created such a frustrating end to your visit. The elevator had been operating throughout your stay but stopped working the day before your departure. Although the building and its facilities are managed by the HOA, our team remained in contact with them as they worked to secure a technician, diagnose the issue, and obtain the needed replacement parts. We also responded promptly to your messages, shared the information available to us, and arranged for team members to assist with your belongings. We’re happy to share that The Whaler is scheduled to receive a full refresh this winter, including a brand-new elevator. We would sincerely welcome you back to enjoy a fresh experience at this much-loved property—with the new elevator ready to do the heavy lifting.

Sarah, we're sorry to receive 3 lonely stars on your review. We looked over your stay and we don't see where you reached out with any issues. We hope you enjoyed your time at the beach and if there is anything we could have done to earn a 5 star review, we'd love to hear from you. We invite you back for another shot at a perfect beach getaway.