6/10 – Okay
anna b.
23. Aug. 2022
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
The good the bad and the ugly
Upon first glance, the apartment seemed lovely. I immediately noticed that the walls were dirty and needed some refreshing but the overall size and separate bedrooms and multiple beds distracted me from the negatives, initially.
So…. The GOOD: the air conditioning in the unit was AMAZING! ( until the last day where there was a country wide power outage in the middle of the night, which apparently has become more frequent)
The water pressure and water temp, amazing and consistent.
Room for everyone with 4 total beds . Master with a king . The bed frames seem to have been updated.
Pin pad entry; no key to lose!
Running path just outside the gate of the hotel.
Lots of beach towels.
Now the bad: the patio area is long but very very narrow. It was tight and a bit uncomfortable to just hang.
No dining area, just kitchen bar and stools
Only 1 enormous cooler which was not practical and the top would not stay on.
No beach umbrella provided ( and no palapas available in the beach in front of the condo unless you wake super early)
Beach chairs provided but some had mold on them and in the attached cooler bags.
Memory foam on King Bed works for some but it took a toll on my back. I woke up sore everyday, despite the mattress being new.
Window in second bedroom goes to the hallway, where there is bright light shining in all night.
The tv wasn’t working properly. Had to have repairman come 2x… still not fixed.
Was supposed to have 2x laundry detergent and softener per the guide and only 1 packet was provided which was not right for the machine, caused a suds lock and I had to go buy Tide and re-do the load.
Dishwasher was stuck in “clean” and needed service. Another pain.
No toiletries such as shampoo, conditioner, etc
No coffee, sugar or condiments.
No cleaning products. I like to clean the counters and stove and couldn’t do it properly. And yes, we have had all that in almost all condos and hotels we have ever stayed in.
The ugly: sheets and mattress protector were stained. Gross. Concierge brought brand new sheets. I had to wash and remake bed. No extra sheets in the apartment. 2 blankets in the apartment … mismatched and stained. Bed covers needed to be used as blankets.
Vanities in bathroom falling apart, caulking coming off and mold around sink.
Pans were old and greasy ; one had old stuck on food. Concierge bought new one. Cleaning person obviously never did a deep clean and doesn’t care about dust and pee.
anna b.
Aufenthalt von 5 Nächten im August 2022
