2/10 – Ungenügend
Nick W.
10. Aug. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Robbery
Everything about this stay was a disaster. At the 4pm “guaranteed check-in,” cleaning had barely started, the cleaner left abruptly, and the place was unfinished. No paper towels, no toilet paper, one towel for the whole group. The fridge was broken—maintenance blamed “previous guests” and told me to pull it out, unplug it, and wait hours to defrost. He said he “didn’t have any magic”, so we lived out of a cooler until the next day. Nice way to treat your guests. The guest house shower was filthy (hair, bugs) and the “guest” shower was unusable—just a trickling handheld with the main faucet stuck on. An automated “how’s it going?” text was ignored when I requested towels. The hot tub was off-limits due to a massive hornet’s nest, and when we notified them, they came over and tore it apart, didn’t treat it, and said they’d “come back when the bees were less angry” - which was after our stay concluded. So all in all, we had no towels or toilet paper, one functioning shower to share across 8 guests, a late check in, a fridge that didn’t work, a hot tub and yard that weren’t usable due to a stinging insect infestation, and “support” that was dismissive/rude.It’s unfortunate because the location and aesthetics of the house itself were both great, but very little was as advertised and I’d very strongly suggest booking elsewhere.
Nick W.
Aufenthalt von 4 Nächten im August 2025
