2/10 – Ungenügend
Sharon K.
24. Juni 2024
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
What a Disappointment
The narrative about this property was filled with inaccurate statements about its conditions and what the amenities were inside the property.
There was no dishwasher. There was no washer/dryer. There was no cable TV.
On arrival, we discovered that 3 lightbulbs were burned out meaning that the living room was essentially dark except for an overhead fixture. We called the maintenance number about this upon check-in and left a message-no one called back.
In addition, the property was really dirty. The walls have streaks, spots and gashes. The baseboards were dusty. The floors were sticky. The kitchen countertops were sticky. The bathroom had barely been cleaned after the last tenants. We spent time wiping down surfaces and areas.
The upholstered furniture was filled with dust and was grimey. We didn’t ever sit on it because of that.
The sheets and towels were clean. However the bedcover had spots on it. And something-a blanket perhaps-stuffed in the closet smelled like urine.
The air conditioning: all the filters need changing as the AC smelled musty and like mildew. The AC in the living room was like a piece of furniture that was noisy and smelled.
Overall, for the price we were charged and for what we received-the two could not be more different. We have stayed in many beach rentals over the years and this was by far the dirtiest and most disappointing. We feel duped and tricked by the advertising on VRBO.
We will NEVER rent from VRBO again.
Sharon K.
Aufenthalt von 3 Nächten im Juni 2024
