5-Bedroom Log House in Lake Placid

Hi Thomas, Thank you for your great review, it is appreciated!

Thank you for your review. We are sorry to hear that you were not fully satisfied with your accommodations. We usually receive very complimentary remarks from our guests about the house, so we would truly like to understand what went wrong in your case. We would greatly appreciate it if you could share more details about what specifically needs improvement so that we can provide a better experience for our future guests. You mentioned utensils, and we believed we had an adequate supply in one of the kitchen drawers, so your clarification would be very helpful. You also noted that the description of the house was not accurate. Could you please let us know which parts you felt were misleading? This information will help us ensure that our listing is clear and accurate. Our goal in reaching out is simply to improve our service. Regarding the snow, we understand that winter conditions can be challenging. We do have a contract with a local company for snow plowing and shoveling, and we would appreciate learning more about what you experienced specifically. Thank you again for taking the time to share your feedback. We value your input and look forward to hearing from you.