2/10 – Ungenügend
Denise L.
4. Nov. 2025
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Our stay was unfortunately cut short after finding a live roach in the kitchen following our first night. As someone with 17 years of public health & food safety experience, I’m sharing this to inform others of potential health risks. Even one visible roach typically indicates an infestation, especially when it appears in the open. Roaches are known carriers of pathogens like Salmonella, which can pose serious risks for people with health vulnerabilities.I contacted the host immediately. I didn’t request a full refund - only a partial one for the unused nights & part of the cleaning fee. The owner refunded a portion of that amount, which I appreciated, but I was later told by VRBO that the information the owner’s husband gave me about receiving the rest of the refund thru VRBO was inaccurate. The host was responsible for the remaining balance, which was never issued.There was general uncleanliness (mold, stained bathroom walls, dirty fridge, starch caked on a pot) that can attract pests. I’m posting this not out of frustration, but to inform others of the potential health risks & to encourage higher cleanliness standards in short-term rentals.For anyone booking vacation homes, I’d recommend reading up on how to inspect for roaches - for example, see article on roaches from the National Center for Healthy Housing: nchh.org.Despite cutting our trip short, I made sure to leave the property cleaner than when we arrived. I hope this review helps future guests
Denise L.
Aufenthalt von 2 Nächten im Oktober 2025
