Außergewöhnliches Oceanfront Deluxe Penthouse mit 1 Schlafzimmer, Einheit 2003 im Paradise Resort

Thank you for your thoughtful review! We’re so glad you enjoyed the amazing view and that your teenagers found plenty of activities to keep them entertained. It’s also great to hear our convenient location and the friendly resort staff helped make your stay enjoyable. We appreciate you letting us know about the bathroom power issue, the spotty Wi-Fi, and the dishwasher odor upon arrival. Your feedback is very helpful, and we’ll have our maintenance and housekeeping teams address these items to improve the experience for future guests. Thank you again for staying with us. We truly appreciate your recommendation and would love to welcome you back on your next

I am very glad to know you had a wonderful vacation in my property. Thanks for your feedback. This resort is very popular for the guests in summer because it has very good amenities including pools, lazy river and kids pools. So it may be little bit noisy in the evening when some young guests stay in this resort. All my previous guests had great stay in my property. Looking forward to hosting you again in your next trip.

Thanks for your feedback. I am very glad to know that you had a wonderful vacation in my property. The beds and couch were checked and repaired after you checkout. They were very comfortable after maintenance. We work really very hard to ensure our units are clean, up to date, and very comfortable for our guests so they can have a wonderful, fun filled vacation. My previous guests loved my properties and all had good vacation in my properties.

I am very glad to know you had a wonderful vacation in my property and liked my prompt response. This resort is a relatively new resort in Myrtle Beach and was upgraded couple years ago. This resort has a garage parking and an open parking lot in front of the building. My team and cleaning company work very hard to make my properties best vacation homes for my guests. All my previous guests were very satisfied with our properties and had wonderful vacations. I looking forward to hosting you again in your next trip.

I am very glad to know you like your stay at my penthouse and have a great vacation in Myrtle Beach. I am looking forward to hosting you again in your next trip.

Many thanks for your feedback. This property is a vacation home and is in a very popular resort. Therefore, it had been occupied in most time of each year. The kitchen items you mentioned were taken care. We will continue to upgrade the furniture and appliances. I am looking forward to hosting you again in your next trip.

Thanks a lot for your feedback. I'd like to clarify the story about the claim for smoking. After these guests left, the cleaning company reported the smoke smell in this condo, and the cleaning company did smoke removal. Based on the policy, smoking is not allowed in this unit. If the guests smoke in the unit, $200 smoking removal fee will be charged and it may also result in eviction. I claimed this smoking removal fee from the insurance company. On the second day I received a message from this guest for the explanation. He was very emotional and upset for this claim. I explained the situation to him and withdrawn the claim. I did the cleaning by myself and I vacuumed the carpet very carefully before he checked in. Everywhere was pretty clean. I cannot understand why this guest provided the negative feedback on the cleaning. This unit is a one bedroom penthouse on the top floor of the resort. It can host 8 guests. It has 2 queen size beds in the bedroom, one queen size sleeper sofa and 1 full size murphy bed in living room. If you want more space, you'd better rent 2- or 3-bedrooms. I always try my best to make my property perfect for the vavation of my guests and I always try my best to solve the issues ASAP when my guests have concerns.

Many thanks for your feedback. The glass sliding door and the dinner table were fixed. All the oceanfront condos share the WiFi provided by the resorts in Myrtle Beach. I wrote this in the description and the instruction to the guests. I will communicate with the HOA management on the rules of pools and lazy river. Looking forward to hosting you again in your next trip.

I am very sorry to receive this negative review. This guest stated partial fact and lied on many other things. They arrived my property after 5pm and found my property was not cleaned. When I received her call, I was so surprised that the cleaning company forgot to clean this unit. I apologized to her and told her I would send a cleaner there ASAP to get it ready and I promised to refund her half of cleaning fee for this inconvenience. The cleaner got there in 20 minutes and get the unit cleaned within one hour. My cleaner told me the guest was happy on our prompt action to correct the mistake. However, on the second day, this guest started to ask $200 for compensation. I rejected her request. Then she left this false and negative review. We work really very hard to ensure our units are clean, up to date, and very comfortable for our guests so they can have a wonderful, fun filled vacation. My previous guests loved my properties and all had good vacation in my properties. For future guests, please ignore this review and refer to the reviews from my other guests.