6/10 – Okay
Jessica B.
4. Apr. 2024
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in
Nice condo, many inconveniences
This property was a very nice fit for our family. But the problems started when we got there. Our code wouldn't work. No biggie. We had it resolved in under 10 minutes, got a new code and got in. The next day I get a message about the washer. It still works, but a new upgraded one had been ordered. I went to use it and it filled with water and stopped. Wouldn't drain, wouldn't do anything. I texted about it and it took them from 9:30 until 4:00 to tell me all I had to do was push down on the lid. Again, frustrating but not a big deal (we were there a week and the new washer never came). The third day, our door lock (which is an electronic keypad) stopped working. Which means you either leave your condo unlocked or stay there until someone comes to look at it. I stayed while my family went and enjoyed the beach and pool. It was 2 1/2 hours until someone came and all they had to do was change the batteries. Day four, the keypad stopped working again! I called at 2:20 and it wasn't fixed til 4:30. The person from the day before had tightened the back too much?? It was loosened and worked the rest of the week.
We really did enjoy our stay here. We had friends that stayed a couple doors down and they didn't have to call their property managers one time. It was really frustrating we had so many issues.
Jessica B.
Aufenthalt von 6 Nächten im März 2024
