We arrived late after a delayed cross-country flight, everyone was tired and ready to go to sleep. The floor was sticky everywhere. About 20 minutes into our stay German cockroaches started coming out of cracks in the floor and from behind baseboards. Not one, not a few, but dozens. We killed at least 40 with paper towels, found a sticky trap full of them, more traps and ultrasonic pest repelling plug ins. Clearly the host knew there was an issue and failed to fix or mention it. As it was past 11pm, there was no reply from the host to VRBO platform messages I sent or any response to the phone number she provided. After spending over an hour with VRBO 24 hour resolution team on the phone, sending them multiple photos of the roaches, and not being any closer to having a roach-free dwelling to stay in for the 3 nights like planned, we left and went to a hotel after 1am. Lolita finally responded to my VRBO messages and gave me a different phone number for contact, which by the way she never responded to, just like she never responded to anything sent to the first. VRBO team sent me an email saying that the host never responded to their request for refund. Lolita told me she called and exterminator and fired her cleaner and wouldn't be giving me any refund because we didn't have to leave the house and could have stayed - hah! Avoid this gross, unsanitary property and any other hosted by this unethical and totally unreasonable host(with horrible communication) like the plague!