Neues Haus! Kostenloser beheizter Pool, kurzer Spaziergang zum Strand

Monika, Thank you for the kind words regarding our home. And we are very sorry about the hour delay upon check-in. Rebecca and I have 4 kids and we totally get after arriving somewhere after a long journey of are we there yet that you want to just decompress. As we chatted on text over the situation, I did call the cleaners to understand the issue and press them along to accommodate your situation. What I discovered and conveyed to you was that the previous guest had left late and left quite a mess. We did offer you a late check-out at no additional charge to try to amend for the delayed cleaning. As far as the elevator, I texted with you for over 30 minutes trying to resolve the issue. I was even able to reach the elevator technician who told me all the different things for you to try as you and I worked through each step. So, I definitely don’t appreciate your lack of awareness that I was concerned and did all I could to help. As you probably know, given your experiences with elevators, no person would have been trapped as there is a manual release from within. And if you had locked something in the elevator, we have a staff on the island that would have fixed that for you. I didn’t call them out as you clearly told me “ We just won’t use. “. Regarding the TVs, each one is a Roku smart TV with a guest mode allowing you to watch any of the cable channels from Spectrum without logging in. To watch any of your specific subscriptions, you naturally would have to log into your own account. We would have gladly helped you with this if we had known you were having difficulties using a smart TV.