8-Personen-Corner House w / 3 BR & 2 BA - Put-in-Bay Island Club Home Rentals

Thank you for your feedback and for staying with us. We’re glad to hear you enjoyed the location during your trip. We do apologize regarding the patio door lock issue. We truly wish you would have contacted us during your stay so we could have immediately addressed it for you. In situations like this, our team can quickly bring over a secure wood stick/bar to place between the door and wall track so the door cannot be opened from the outside at all. Guest safety and security are very important to us, and we would have been more than happy to assist right away. Thank you again for bringing this to our attention, as it helps us continue improving the guest experience moving forward. 🏝️

Thank you for your review! We’re so glad you had a great experience with both the rental and our management team. We truly appreciate your feedback and look forward to hosting you again!

Thank you for sharing your experience! We’re so glad you enjoyed the peaceful location and found it convenient to explore the island by golf cart. It sounds like you had a wonderful 4-day family getaway, and we’d love to have you back for another relaxing stay anytime!

We are glad to hear you had fun over the busy weekend! There's always lots of great to meet at the Bay!

We are happy to hear that you had a positive experience and we look forward to hosting you again!

Hi Kevin, thanks so much for your feedback! We hope to see you again in the future!

Thank you! We’re so happy to hear it was the perfect stay and that you loved being close to all the action. That’s exactly what we aim for! Can’t wait to welcome you back for more island fun! ️

Thanks so much for visiting our beautiful little island in Put-in-Bay, Ohio! We look forward to having your group visit again in the future!

Hi Sharon, we are happy to hear that everything was comfortable and we can't wait to host you again next time!

Joe, Thanks so much for visiting our beautiful little island in Put-in-Bay, Ohio! We look forward to having your group visit again in the future!

Nancy, Thanks for visiting our little island of Put-in-Bay on your recent getaway. You were definitely a 5-star guest and we are glad that we provided a 5-star experience! We hope to host another vacation for your group in the future.

Hi Rocky, thanks for the response and we hope to see you next year!

Thanks for your feedback and we apologize for the concert being cancelled. As it was out of our control that the weather turned out like it did, we hope next year's concert is a success. We were all so disappointed that it was cancelled.

Hi Sheila, thanks for the feedback and we hope to host you again soon!

Hi Sunnie, Glad the place was great! We are sorry about the trash on the ground, I wish you would have called because we would have sent someone over there right away! Other than that, we hope to see you again soon!

Hi Jeff, we wish you would have called us regarding all of those inconveniences. Dottie is always happy to help try and switch out cabins and bring you supplies whenever you may need it!

Hi Steven, glad you had a good time! We encourage our families to visit during the weeknights when it is much more family-friendly.

Hi Cheryl, our apologies, I'm sure our staff was just busy, especially during our rainy days just because issues with the power sometimes occur. We are glad you enjoyed your stay though.

Thank you for taking the time to provide feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the patio door and the lack of prompt assistance from our front office. Your comfort and safety are of utmost importance to us, and we deeply regret that we fell short of your expectations in this regard. We understand the frustration you must have felt after contacting our front office multiple times without receiving a response or having someone come to address the issue. This is certainly not the level of service we strive to provide, and we apologize for the delay and lack of communication. We take your feedback seriously, and we will investigate this matter thoroughly to ensure that such lapses in our response system are addressed and rectified promptly. It is unacceptable that you had to resort to securing the patio door with furniture to feel a little more secure. Your safety and peace of mind are of the utmost importance to us, and we apologize for the inconvenience and discomfort caused by this situation. Please be assured that we will take immediate action to rectify the situation with the patio door and reinforce our protocols for responding to guest concerns. Your feedback serves as a valuable reminder of the importance of timely and efficient communication with our guests. Once again, we sincerely apologize for the inconvenience you experienced during your stay. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back in the future to provide you with the exceptional experience that you deserve. Should you have any further concerns or questions, please do not hesitate to reach out to us directly. We value your feedback and the opportunity to make things right.