Ozeanfront Oase - Atemberaubende Aussicht | Pool | Split-Klima

Mahalo for your review! We’re glad you enjoyed the location and hope to welcome you back soon.

Aloha Danielle, Mahalo for sharing your experience, and we're sorry the start of your stay was disrupted by an unexpected midge swarm. This is something that can happen on Maui after heavy storms — these tiny insects are drawn to light and can show up in numbers quickly, even in a unit that was inspected and clear just hours earlier. Our team had the property inspected prior to your arrival, and this swarm appears to have developed in the window between that inspection and your later evening check-in — a known seasonal pattern across South Maui, not a reflection of the property's condition or upkeep. Our team takes pest concerns seriously and responded promptly once we were made aware: we brought over light traps the next morning and had our cleaning team return the same day for a full clean of the unit. Regular, ongoing pest control is part of our standard maintenance at every property we manage, and our team continues to monitor conditions closely, especially after storm activity. We know an interruption like this isn't what anyone hopes for on a Maui vacation, and we appreciate you giving us the chance to make it right quickly. For future guests: South Maui's beauty comes with a tropical climate, and on the rare occasion something like this pops up, our team is fast, responsive, and ready to resolve it. We'd love the opportunity to welcome you back to Maui for the stress-free stay you deserve. Mahalo for your patience and for choosing Luxe Maui Properties. Mahalo, Ren