2/10 – Ungenügend
Kristin A.
6. März 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Buyer Beware
Sadly- I never had the opportunity to stay at this property. My husband & I own/operate a small dairy farm and delivery our milk to stores in the Prescott area. I decided very last-minute to surprise my husband with an overnight and found this on home. I was able to book only 2 days before our arrival day, as it was off-season. Unfortunately, the day before our trip, the pump to our well broke which meant our cow’s source of water was unavailable. We sadly had to cancel our trip so that we could haul water to our animals. I reached out to the Josiah 25 hours prior to check-in to let him know directly and explained the seriousness of the situation. He asked me to cancel through VRBO, but at that point it was 23 hours prior to check-in. When I explained I wasn’t able to cancel through the system, his reply was that “ I can’t cancel for you”. I spent hours on the phone with VRBO but was not refunded my money. Finally, I asked Josiah if he would allow us to stay a night the next time we delivered to his area in lieu of reimbursement. He never replied. I have also learned that he absolutely is able to cancel on his end. Josiah is clearly not a person of integrity or human kindness. Very disappointing.
Kristin A.
Aufenthalt von 1 Nacht im Februar 2024