Hacienda San Miguel | Resort-Pool mit versenkter Außenküche

Hi Walter! Thank you for your feedback. We're glad to hear you had an overall good stay. We understand that optional heating fees may not be ideal for every guest. To help guests make informed decisions before booking, our pool and spa heating options and their associated costs are clearly listed in our property description. We strive to be as transparent as possible so there are no surprises. We appreciate you staying with us and hope to welcome you back in the future.

Hi Cindy! Thank you for your feedback—we’re sorry to hear the temperature setting impacted your stay. The home is equipped with two separate AC units for upstairs and downstairs to help maintain consistent comfort throughout the space. The thermostat is set with a minimum of 72°F, which is widely recommended by HVAC professionals as an optimal balance for comfort, system performance, and reliability—especially during the extreme desert heat. We understand that personal comfort preferences can vary, particularly during the summer months, and we do our best to clearly communicate home features in advance. While we haven’t had prior concerns regarding the temperature, we truly appreciate the feedback and will continue looking for ways to improve the guest experience. We’re glad you chose to stay with us and appreciate you taking the time to share your thoughts.