2/10 – Ungenügend
Bev A.
16. Dez. 2018
BED BUGS, Broken Doors, Broken Phone
As the saying goes, if I could give it no stars I would. For starters, We had a toilet that wouldn’t flush, water that wouldn’t get hot, they made us wait an hour and a half to go out to eat because they had to have our door lock replaced, we had a bathroom door that wouldn’t shut, a sliding door that wouldn’t slide, a phone that was only for looks... ON TOP OF ALL OF THIS... My sisters pull out bed had BED BUGS — she got ate alive, literally had to go to the doctor and all of us had to burn our luggage and souvenirs (more or less). When she confronted the front desk about it (out of worry for other guest) they more or less said THEY KNEW THERE WAS BED BUGS!!!!!!! The had a plan of action in place for the day we left!!!! This was a huge money cost for us- just to make sure we didn’t bring them back home to our houses and families. Also, they asked me to leave a CASH deposit at check in- even though I had already given a deposit through VRBO, which has yet to be refunded to me. Very disappointed in this place and more or less we all extremely regret this trip
Bev A.
Aufenthalt von 4 Nächten im November 2018
