4 Schlafzimmer4 BadezimmerPlatz für 8 Gäste393.9 m²
Beliebte Annehmlichkeiten
Küche
Waschmaschine
Trockner
Klimaanlage
Außenbereich
Parkplätze verfügbar
Lerne die Gegend kennen
Springdale, AR
Blue Springs Use Area
Place, Blue Springs Use Area
11 Autominuten
Charlie and Willie George Park
Place, Charlie and Willie George Park
12 Autominuten
Beaver Lake
Place, Beaver Lake
17 Autominuten
Fayetteville, AR (XNA-Northwest Arkansas Regional)
Airport, Fayetteville, AR (XNA-Northwest Arkansas Regional)
38 Autominuten
Zimmer und Betten
4 Schlafzimmer (Platz für 8 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
1 King-Bett
Schlafzimmer 3
1 Einzel-Etagenbett
Schlafzimmer 4
1 King-Bett
4 Badezimmer
Badezimmer 1
Toilette · Nur Dusche
Badezimmer 2
Toilette · Nur Dusche
Badezimmer 3
Toilette · Nur Dusche
Badezimmer 4
Badewanne · Toilette · Nur Dusche
Weitere Räumlichkeiten
Terrasse oder Patio
Küche
Kochnische
Arbeitsbereich
Balkon
Garten
Mehr zu dieser Unterkunft
Shoreline Serenity - Direct Lake Access
Summary:
Enjoy DIRECT access to Beaver Lake at Shoreline Serenity! Located in a gorgeous lakeside neighborhood in the Ozark Mountains, our home offers luxury amenities for up to 8 guests, including a private outdoor patio, multiple living areas and huge, fully stocked kitchen. This is a shared property with Shoreline Cottage!
The Space:
Highlights:
★ DIRECT lake access!
★ Large, family-style home with tons of amenities.
★ Grand living room with ample seating.
★ Additional living area upstairs.
★ TWO dining areas.
★ Fully stocked kitchen with state-of-the-art amenities.
★ Sunroom with 4-top table and indoor grilling setup.
★ Sleeps 8!
★ 5 beds - 3 King beds, 1 Twin bunkbed.
★ Large private back deck with living, dining and gorgeous views!
★ Laundry room with washer and dryer.
★ Shower and lake towels provided.
When you enter our home, you'll immediately see our formal dining area as well as our kitchen. Straight ahead sits our six-top dining area and to the right, you'll see our HUGE kitchen. This space is fully stocked with state-of-the-art amenities including a Keurig, drip coffee maker, high-end appliances and tons of built-in storage. On the opposite end of this space, you'll see a four-top dining table as well as a door leading to a formal seating area and sweeping lake views.
Back through the formal dining room and kitchen, you'll enter into our main living space. We like to call this the grand living room! Here you'll have access to two seating areas - one near the TV and one near the gas fireplace. The area near the TV has a large leather couch, a lounge chair and a 55-inch LG smart TV. The area near the fireplace has two large leather couches, two lounge chairs and an ottoman. Both areas are surrounded by gorgeous floor-to-ceiling windows overlooking Beaver Lake.
At the far end of the living room, you'll see a door leading to our Sunroom. To the left, you'll see a four-top dining table sitting in a bank of windows - a gorgeous place to enjoy a meal. To the right, you'll have access to our indoor grilling area, where you'll find a propane grill and fully stocked kitchenette. From here, you'll also have access to our side patio.
At the top of the stairs, you'll see a small lounge area with two cozy chairs and a 43-inch Samsung Smart TV.
After a long day out on the lake, choose from one of our four luxury bedrooms.
Downstairs:
(1) Our first Primary bedroom has a King-size bed, dresser, large walk-in closet, 55-inch Samsung Smart TV, lounge area and en suite bathroom.
(2) Our second bedroom has a King-size bed, closet, dresser, lounge area, small desk, telescope and nearby bathroom.
Upstairs:
(3) Our second Primary bedroom has a King-size bed, large walk-in closet, lounge area, 35-inch Roku Smart TV and en suite bathroom.
(4) Our fourth bedroom has a Twin-size bunkbed, small play area and attached bathroom.
Head outside to enjoy our large, private deck with sweeping views of Beaver Lake and the Ozark Mountains! Here, you'll find three four-top dining tables and a propane grill.
To access Beaver Lake, all you have to do is make the short, easy walk off the backyard!
If you're looking to experience NWA with a bigger crew, make sure to check out Shoreline Cottage! These two homes sit on the same property and share outdoor amenities and lake access, making it the perfect additional housing for a big group.
Guest Access:
Guest Access & Amenities:
Guests will have access to the entire pictured house, all appliances, any kitchen supplies, and all amenities. We provide amenities in the bathrooms, kitchen, and laundry room with enough to get you started on your trip. We do not provide excess for more than a couple of days' worth, and guests are responsible for purchasing these items for personal use if they run out during their stay. Exterior cameras may be at the property for security purposes.
Other Things to Note:
★ Not pet-friendly.
★ Once at the property, the nearest boat ramp is at Hickory Creek Park Boat Ramp (6 mi), the nearest gas station and grocery store is Hometown Country Store (9 mi), the nearest restaurant is Johnson's Hickory Creek Diner (5 mi), and the nearest liquor store is Fiesta Liquors (7.5 mi).
★ The dock is not available for guests. This is strictly enforced.
★ Water levels are subject to change at any time due to environmental factors outside of the host’s control which may impact the accessibility and appearance of the lake. Cancellations due to water levels will not be honored outside of the cancellation policy. Guests are solely responsible for preparing for their stays accordingly by checking water levels ahead of their stays.
House Rules that are strictly enforced:
- Check-in is any time after 3:00 PM.
- No parties or events are allowed unless your request was pre-arranged with us, the host, and our event fee has been paid. If an un-approved party or event is discovered, you will be fined $1000.
- This property is not pet-friendly. Pets discovered at the property will incur a fine of $400.
- Unauthorized checkout delays will incur a fine of $100 per hour.
- This is a non-smoking home. If you smoke in the home, you will be fined $1000 plus the cost of any smoke remediation necessary.
- Refunds for unused services such as pet fees, event fees, early check‑in, and late check‑out fees, are subject to the same cancellation policy that applies.
- There is a QR code located on or near the refrigerator. It provides helpful information about your stay, including house rules, Wi‑Fi details, amenity instructions, important phone numbers, and answers to common questions.
Gib zur Preisangabe die Daten an
Hausordnung
Check-in ab 15:00 Uhr
Mindestalter für die Miete: 21 Jahre
Check-out vor 10:00 Uhr
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Kinder
Kinder (0–17 Jahre) erlaubt
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Veranstaltungen
Veranstaltungen sind nicht gestattet
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Haustiere
Keine Haustiere erlaubt
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Rauchen
Rauchen ist nicht gestattet
- Check-in is any time after 3:00 PM.
- No parties or events are allowed unless your request was pre-arranged with us, the host, and our event fee ...
Wichtige Informationen
Wissenswertes
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Erste-Hilfe-Kasten.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Zur Gegend
Springdale
Dieses Ferienhaus in Springdale liegt in den Bergen und direkt am Wasser. Rogers Little Theater und Headquarters House Museum zählen zu den Sehenswürdigkeiten der Region. Wer gerne shoppen geht, wird hier fündig: Plaza Shopping Center und Sunset Square Shopping Center. Du möchtest deinen Aufenthalt in der Stadt mit dem Besuch eines spannenden Events oder einer Sportveranstaltung aufpeppen? Dann schau doch einmal hier vorbei: Parsons Stadium oder Arvest Ballpark.
Ist Shoreline Serenity - Direct Lake Access haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet ein Aufenthalt im Shoreline Serenity - Direct Lake Access?
Gültig ab 3. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Shoreline Serenity - Direct Lake Access am 25. Juni 2026 beginnen bei 562 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Wie viel kostet das Parken bei Shoreline Serenity - Direct Lake Access?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Shoreline Serenity - Direct Lake Access?
Check-in ab: 15:00 Uhr.
Wann ist der Check-out bei Shoreline Serenity - Direct Lake Access?
Check-out ist um 10:00 Uhr.
Wo befindet sich Shoreline Serenity - Direct Lake Access?
Dieses Ferienhaus liegt am Ufer und ist damit nur einige Schritte von White River entfernt. Im Umkreis von 10 km befinden sich zudem: Beaver Lake und Hickey Creek Marina. Ebenfalls in einem Umkreis von 15 km: Bobby Hopper Park und Parsons Stadium.
Bewertungen
9,4
Außergewöhnlich
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
13 von insgesamt 17 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
13
3 von insgesamt 17 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
3
0 von insgesamt 17 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
0
1 von insgesamt 17 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
1
0 von insgesamt 17 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
0
9,0/10
Sauberkeit
9,8/10
Check-in
9,4/10
Kommunikation
9,8/10
Lage
9,6/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Tom E.
28. Nov. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great place to stay. Has everything for a secluded visit. The host was very responsive kept checking to see if we needed anything.
Tom E.
Aufenthalt von 2 Nächten im November 2025
Antwort von VrboOwner am 2. Dez. 2025
We’re thrilled to hear you enjoyed the property and found everything you needed for your stay. We’re glad our team could assist you promptly and make your visit seamless. Thank you for sharing your feedback!
Verifizierte Bewertung
10/10 – Hervorragend
Shannon L.
2. Nov. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Host was very friendly and seemed to be laid back. Very easy to work with. The house was beautiful and very clean. We had an issue with the heat working upstairs. Hopefully, that will be addressed in the future.
Shannon L.
Aufenthalt von 2 Nächten im Oktober 2025
Antwort von VrboOwner am 3. Nov. 2025
Thank you so much for your kind words! We’re glad to hear you enjoyed your stay and found the home beautiful and clean. We truly appreciate you letting us know about the heating issue upstairs — our team has already looked into it to ensure it’s fully addressed for future guests. It was a pleasure hosting you, and we hope to welcome you back again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Bradley P.
23. Juni 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Week on Beaver Lake
Elegant and comfortable.
Bradley P.
Aufenthalt von 7 Nächten im Juni 2025
Antwort von VrboOwner am 27. Juni 2025
Thank you so much for your kind words! We're thrilled to hear that you found the place elegant and comfortable. It means a lot to us to know you enjoyed your stay.
We’d love to welcome you back anytime!
Verifizierte Bewertung
8/10 – Gut
Verifizierter Reisender
21. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice location
We enjoyed our stay
Verifizierter Reisender
Aufenthalt von 18 Nächten im Juli 2024
Antwort von VrboOwner am 4. Sept. 2024
Thank you for your review! I'm glad you enjoyed your stay. Hope to see you again!
Verifizierte Bewertung
10/10 – Hervorragend
Jim K.
2. Sept. 2025
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
This is the nicest property we have ever rented to date. It's a great, large floorplan on an ideal lakefront lot with a 3-car garage and upscale finishes and furnishings. The location was close enough to Bentonville, Eureka Springs, and Branson to enjoy day trip adventures and then return to a secluded, serene home. Communication with the agent was frequent and attentive even though we had no problems.Best ever!
Jim K.
Aufenthalt von 7 Nächten im August 2025
Antwort von VrboOwner am 3. Sept. 2025
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the home, the lakefront location, and the convenient access to nearby destinations. It was a pleasure hosting you, and we’re glad our communication met your expectations. We’d love to welcome you back anytime for another relaxing and memorable stay!
Verifizierte Bewertung
10/10 – Hervorragend
Troy M.
14. Nov. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Amazing views
Great stay. Will definitely stay here again.
Troy M.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von VrboOwner am 22. Nov. 2023
Hey, Troy! This review made our day! So glad to know that you enjoyed your stay with us. We're looking forward to your next visit!
Verifizierte Bewertung
10/10 – Hervorragend
ALAN B.
19. Mai 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Place for quiet getaway
We needed a quiet place to stay while attending a family funeral. This was a wonderful place that allowed the family to rest, remember, and heal. The airlines delayed our arrival, but with the setup and communications, we were able to walk in, rest, and be ready to attend the funeral the next morning. Highly recommend it to people seeking a quiet place away from everything.
ALAN B.
Aufenthalt von 3 Nächten im Mai 2025
Antwort von VrboOwner am 20. Mai 2025
Thank you so much for your kind words. We're truly sorry for your loss, and we’re honored to have provided a peaceful space for you and your family during such a difficult time. We're glad everything was set up to make your arrival smooth, even with the airline delays. Wishing you and your loved ones continued comfort and healing. You're always welcome here whenever you need a quiet place to recharge.
Verifizierte Bewertung
10/10 – Hervorragend
Michael W.
22. Jan. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beaver lake Christmas
A beautiful property in a great setting. Not the best for infants who are mobile, too many higher end knickknacks.
Michael W.
Aufenthalt von 4 Nächten im Dezember 2024
Antwort von VrboOwner am 23. Jan. 2025
Thank you for your feedback! We're so glad you enjoyed the beautiful property and its great setting. We appreciate you sharing your thoughts about the decor, and we'll certainly take that into consideration for future guests, especially those with infants. We hope to welcome you back again soon!
Verifizierte Bewertung
8/10 – Gut
Marie G.
11. Juli 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The house itself was great. Some of the appliances were not working but scheduled to be fixed. We were unable to swim in the lake- the water was high and lots of large tree debris lined the shore. We were not comfortable trying to navigate around the debris. The deck was great to sit and enjoy the breeze.
Marie G.
Aufenthalt von 7 Nächten im Juni 2025
Antwort von VrboOwner am 14. Juli 2025
Thank you for your feedback. We're glad to hear you enjoyed the home and the deck breeze! We appreciate you noting the temporary appliance issue—our team was already working to have it resolved. We're sorry to hear the lake conditions weren’t ideal during your stay; unfortunately, high water levels and natural debris can occasionally occur due to recent weather. We hope to welcome you again under better lake conditions and truly appreciate you choosing to stay with us.
Verifizierte Bewertung
10/10 – Hervorragend
Wayne M.
19. Okt. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful place
Beautiful inside and out. The only issue was that the exhaust fan over the grill in the sun room did not work.
Wayne M.
Aufenthalt von 2 Nächten im Oktober 2024
Antwort von VrboOwner am 2. Nov. 2024
Thank you so much for your kind words! We're thrilled to hear that you found the property beautiful inside and out. I apologize for the inconvenience caused by the exhaust fan in the sunroom; we appreciate your feedback and will address this issue promptly. We hope to welcome you back for another stay soon!
Verifizierte Bewertung
10/10 – Hervorragend
Adam D.
25. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
A fantastic stay and a fantastic view
We loved everything about the property. It was super clean. Amazing views. The ease of lake access was huge. Kids loved that there were no stickers I’m the grass😂😂😂
Adam D.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von VrboOwner am 26. Juli 2023
Thank you for your wonderful review, Adam! We're thrilled to hear that you loved everything about our property and that it met your expectations in every way. If you ever plan to visit the area again or need a relaxing getaway, don't hesitate to reach out. We'd love to welcome you and your family back for more enjoyable moments. T
Verifizierte Bewertung
10/10 – Hervorragend
Gina C.
24. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Serenity
Sure enjoyed having lots of room. Lake access was great for kayaking. Mornings on the deck were nice with a cup of coffee. Kitchen was big enough we weren’t on top of each other when preparing meals. Had a wonderful time and will be back!
Gina C.
Aufenthalt von 4 Nächten im August 2024
Antwort von VrboOwner am 26. Aug. 2024
Thank you for your lovely feedback! We're thrilled to hear that you enjoyed the spaciousness of the property and the lake access for kayaking. It’s wonderful that your mornings on the deck with a cup of coffee were so relaxing, and we're glad the kitchen served you well. We can’t wait to host you again for another great stay!
Verifizierte Bewertung
10/10 – Hervorragend
Jessica L.
22. Okt. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful home right on the lake
The house is beautiful and great for families. Walk in closets in every bedroom that are perfect for pack and plays. Host was very responsive and checked in often. Only small complaint is that they need more towels and wash cloths in every bathroom. We would love to stay here again!
Jessica L.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von VrboOwner am 6. Nov. 2023
Thank you so much for your kind words, Jessica! We really appreciate you taking the time to share your experience with us and your recommendation has been duly noted. We look forward to having you again in the future!
Verifizierte Bewertung
8/10 – Gut
Brian S.
1. Okt. 2025
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
The property and location are just as advertised. This would have been a 5-star review; however, the maintenance on the property was disappointing. The property manager was very communicative, but ineffective. Only two of four burners worked on the cooktop and the igniter sparked continuously when it was ON, the AC in the primary BR was inadequate and there was a leak in the primary bath that caused the carpet in the primary BR to be wet the entire 4 nights of our stay. We reported this issues to the property manager on check-in and were repeatedly assured that they would be addressed, but no maintenance ever occurred. This is disappointing because they acknowledged that they knew about the issues with the cooktop and the bathroom leak before we arrived.
Brian S.
Aufenthalt von 4 Nächten im September 2025
Antwort von VrboOwner am 1. Okt. 2025
Thank you for taking the time to share your feedback. We’re glad to hear that you found the property and location as advertised, and we always strive to provide clear communication throughout our guests’ stays.
We do want to clarify that the property was fully prepared for your arrival, and any maintenance concerns reported during your stay were promptly flagged to our team for assessment. We take all reports seriously and follow our standard protocols to ensure properties are safe and comfortable for our guests.
We appreciate your feedback and will continue working to improve the guest experience for future stays.
Verifizierte Bewertung
10/10 – Hervorragend
Misty B.
23. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
DREAM WEEKEND
We stayed the weekend at this property with our adult children and their families for my birthday weekend. This house was even more than I could have ever imagined. It was like a dream. Beautiful on the inside and out. Had breathtaking views of the lake and perfect lake access. Our group was large but not one time did we ever feel cramped with all of us in this house. This was the perfect family weekend and We will definitely want to come back here again next year and bring our family.
Misty B.
Aufenthalt von 2 Nächten im Juli 2024
Antwort von VrboOwner am 24. Juli 2024
Thank you so much for your heartfelt review! We’re so glad to hear that you chose our property to celebrate your birthday weekend with your family. It’s wonderful to know that the house exceeded your expectations and provided ample space for everyone to enjoy. We’re especially pleased that you loved the breathtaking views and lake access. We would be thrilled to host you and your family again next year for another memorable gathering. Thank you for sharing your experience, and we look forward to welcoming you back!
Verifizierte Bewertung
10/10 – Hervorragend
Patty D.
16. Juni 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Quiet Luxury on the Lake
We had a lovely weekend girls retreat at Shoreline Serenity. The property was beautiful, remote, and quiet - every bit as elegant as in the pictures. We enjoyed traveling to Eureka Springs one day, and Crystal Bridges Museum in Bentonville on another. We did not take advantage of the kitchens (indoor or outdoor). We also did not get in the lake, but we enjoyed sitting on the deck and watching the fishermen, geese, bald eagles, and bluffs across the way.
Patty D.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von VrboOwner am 16. Juni 2024
Thank you for your kind review of Shoreline Serenity! We're glad you enjoyed your weekend retreat and found the property as beautiful and peaceful as expected.
It's great to hear you had fun visiting Eureka Springs and the Crystal Bridges Museum. Even though you didn't use the kitchens or swim in the lake, we're happy you enjoyed the deck and the beautiful views.
We hope to welcome you back soon!
Verifizierte Bewertung
4/10 – Mangelhaft
Stephen L.
23. Apr. 2024
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Not the ideal stay
I’ll start with cleanliness. Upon check in the counters were grimy, floors poorly vacuumed, dishes put away but had food debris on them and the bed sheets had pubic hairs on them. I let the management company know and they apologized and refunded $100 for the time we had to clean. I was grateful but things just kept mounting up. We wanted to cook out as they had advertised having a grill. The thing was filthy and second you started it, the outside room filled with smoke. The exhaust fan wasn’t even connected and quickly filled the outside room with smoke. Had to open all windows, doors etc to air it out. They have very limited dishes to use for cooking. Good luck finding things as they are spread out randomly through the several cabinets. The decor is anxiety driving and should be revisited. Our garbage can outside was overflowing so we could not take our trash out which there was trash left from last visitors as well. The place stunk upon check in and had to air it out for a couple hours. Cigar right outside the back door and cigarette bits so I assume last people were smokers and this wasn’t addressed. Lastly our last night a smoke alarm started chirping all night. Despite following all normal procedures it wouldn’t stop. Woke up my entire family and we were exhausted the next day. I let them know I expected a night refunded for this and all the issues. They refunded about 1/3 of a night. This is poorly managed and I’d pick another one.
Stephen L.
Aufenthalt von 4 Nächten im April 2024
Antwort von VrboOwner am 10. Mai 2024
We apologize for the inconveniences you encountered during your stay with us. We take all complaints seriously, which we hope we showed by issuing two refunds for the issues we were made aware of during your stay. We wish we had the opportunity to resolve the other items you’ve noted during your stay to make it a more enjoyable experience. Our team has resolved the issue with the smoke detector, the fan, and the cleanliness issues. We hope to have the opportunity to exceed your expectations in the future.
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