The Riggs Cottage

Thanks, Mark! Loved having your family at the Cottage.

Hello Jan, Thank you for taking the time to provide your feedback, and I want to extend my sincere apologies for any inconvenience you may have experienced during your stay. Your concerns are of utmost importance to us, and we are fully committed to resolving them promptly. We immediately informed our professional cleaning company about the cleanliness issues you highlighted, and they will be addressing them comprehensively. Furthermore, we will conduct a thorough inventory of the kitchen to ensure that it is equipped with everything needed for the comfort of our future guests. Regarding the plumbing matter, our plumber promptly attended to it the day after your report, although regrettably, they were unable to replicate the issue at that time. Recognizing the importance of a thorough investigation, our contractors will be on-site to address and resolve the noise concerns you raised in the living room area. For the gas tank issue, please don't hesitate to reach out in real-time so that we can promptly resolve it for you. Your satisfaction remains our top priority. If there's anything else you would like to share or if you have any additional concerns, please feel free to let us know. Best regards