Haus am Seeufer - Privater Steg - Schlafmöglichkeiten für 20+

Thank you for your feedback. We’re glad you found the property nice and well-stocked! We pride ourselves on being highly responsive hosts who want to deliver a 10/10 experience. Because of this, we always encourage guests to reach out immediately if anything falls short of expectations upon arrival so we can resolve issues in real-time or reach a cooperative agreement. We’d also like to provide some clarity on a few points for future guests. We do keep our amenities list as accurate as possible (which does not include a hot tub, as stated), and happily will clarify if unclear. Regarding the foosball room, as we messaged shortly after check-in, the marking was not mold, but rather stubborn residual foam and adhesive left by a previous guest. We also sincerely apologize about the chair; guest safety is always a priority, and we have already replaced it with a sturdy new metal chair. We would have loved the opportunity to investigate the "dampness" you mentioned, but we were completely unaware of it as it wasn't brought to our attention during your stay. We are happy that you otherwise enjoyed your trip and hope you made some great memories. Wishing you all the best in your future travels.