2/10 – Ungenügend
Roshanda C.
14. Mai 2025
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
The Hostess was BULLY!
The property is beautiful, however the hostess was terrible and his customer service was aweful. yes we did have more people than originally scheduled but my siblings wanted to visit my mom since it was mothers day. we felt very violated because he constantly watched us from his camera. I even felt as though we were being watch from the inside as well. I was even afraid to bath. he made us pay his 120.00 for the extra room in which it was suppose to be included. He charged us 25.00 per person over the original plan. we had to zelle him right away or he threatened to call the police and have us removed without a refund. his demanded us to eave within 30 minutes before he would call the law. We did not have loud music or a party. The small kids were only in the pool and supervised by an adult. He was very mean and unprofessional with us from getting the house lock codes to telling us to get out. We remained calm with him throughout the entire time, but he was very rude and unprofessional. After recieving the additional money he demanded he calmed down but we still felt violated like he had cameras inside the home watching our every move, even when we went to the bathroom or i in the kitchen cooking. This was an awful experience. He told us we were not allowed to have guest over but it was only my siblings to visit my mother because of mothers day. Again beautiful home but the Host made us miserable. We paid over 1000 dollars for one night of misery.
Roshanda C.
Aufenthalt von 1 Nacht im Mai 2025
