15 Miles to Cooperstown! Summer Baseball Rental Available!

Thank you for your feedback. I’m glad to hear you appreciated that our home is dog-friendly and set up with items to make pets comfortable. I would like to clarify several points for future guests: Location: The exact address, photos, and details of the home are listed clearly on VRBO before booking. Guests are able to see the property’s location, use Google Maps, and calculate travel times to Cooperstown Dreams Park, grocery stores, and restaurants prior to making a reservation. I want to stress that this information is available before booking so families can decide if the location works for their needs. Many of our past guests have commented that the house is “in a great location,” that they “enjoyed the peaceful country roads,” and that it is “just far enough from the fields and downtown to be relaxing.” I encourage anyone considering our home to review the address and map it to ensure it is the right fit before reserving. Temperature: Our listing states that the house does provide an air conditioning window unit as well as fans. The home is compact, so both air conditioning and heating circulate through the rooms without issue. Weather in upstate New York can be unpredictable—this year we’ve had some guests use air conditioning and others turn on the heat within the same week. In the past, we have never had complaints about the home being uncomfortable. Water Issue: You arrived Sunday evening but did not reach out until Monday morning, July 7th, to let me know the water was discolored. I responded within five minutes, explained that a new well had been installed a few weeks earlier with no prior issues, my dad had just been there days before and the water was clear, I apologized, and assured you that my husband would call the well company immediately. I did say run the water in the meantime until we get ahold of the well company. The well company came first thing Tuesday morning. Because we felt so badly about your first night, we also contacted you and offered to buy your family dinner, but you declined. While I completely understand how inconvenient this must have been, I do wish I had been informed on Sunday evening so the issue could have been addressed even sooner. If I would have known Sunday, upon your arrival, it would have been likely that the well company could have come Monday morning. I take pride in maintaining this home and responding promptly to any problems. I always want my guests to feel comfortable and supported, and I regret that your experience did not meet your expectations. However, I also encourage all guests to carefully review the listing details—including the exact address—before booking so that they can be sure the location and amenities are the right fit for their stay. I would suggest that anyone booking a location for a vacation, whether it is a house rental or a hotel, check the location and see if the location and address are where they would like to be. Thank you for your stay, I will consider all feedback for the future!