2/10 – Ungenügend
Dolly S.
7. Apr. 2024
Not family friendly, Worst vacation experience ever
Not Family Friendly! The property manager was very unprofessional. First night there she turned the pool lights off on us, while we were still swimming. At 8:30pm the pool closes at 9pm. The next day I asked why the pool lights were turned off at 8:30pm when the pool closes at 9pm she apologized and said it’s on a timer. Than the next day same thing. And we over heard her telling another guess that she was ready for bed and turned the lights off so the kids would get out of the pool so she could close everything up. She lives in a room on the ground level with her cats next to the pool. The next day my eleven year old son was getting ready to go down to the pool and was standing on the lanai and set his towel on the railing, before I could remind him that they don’t want us placing any thing on the railing. The manager yelled out from the ground level, at him to take his towel off the railing. We were staying on the fourth floor. On are last night there I mentioned to her that the lights were still going out before the pool closed and it’s dangerous when we can’t even see the pool steps to safety get out of the pool. That night she turned the pool lights off on us at 8pm. We decided to just keep swimming, at 8:30 she came to close the pool down. I reminded her of the pool rules and the sign said 9pm. And she continued to start locking up. So we used our cell phone flashlights to leave the pool. I will never stay at this place again. Worst vacation experience ever.
Dolly S.
Aufenthalt von 6 Nächten im März 2024