8/10 – Gut
Margie S.
13. Sept. 2025
Property is beautiful views are amazing. My son and fiancé said master bed was not comfortable the bed I slept on was fine. Condo definitely needs more than 2 beach towels the ones that were there were rather thin and there were bath towels with holes in them. I texted the host a few times about shirts that my son left behind never got a response until I called and left a message then I got a text she would ask the housekeeper about it and never got back to me. Never actually spoke to a person just text need better communication. I tend to be a repeat customer and customer service is lmportant to me. Whenever I visit Maui I return to the same condo resort as customer service is excellent. The last visit I forgot to take home my granddaughter’s swimsuit and the called me immediately and asked if I wanted them to send it to me and of course I declined. The condo was beautiful and we enjoyed our time there it was very peaceful and most likely I will return but please work on communication and customer service it means more than you know.
Margie S.
Aufenthalt von 4 Nächten im August 2025