4/10 – Mangelhaft
Jessica M.
12. Okt. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
I was really excited to find this place, but unfortunately, it was a big disappointment. The property itself is beautiful, and the furnishings look like they’re straight out of a magazine — but that’s where the positives end.The cleanliness was terrible. There was visible dust on the walls, and our allergies were immediately triggered. The walls need to be washed and repainted, and there was hair tangled in the dust. Several things were broken, including the garbage disposal, the coffee pot, and the microwave top. The pool table pockets were literally taped together, and the thermostat couldn’t be set to a comfortable temperature, making it difficult to sleep.We were also given just one towel per person and one washcloth per bathroom,5 people, 3 washcloths, and they were so thin you could see through them. When I asked for more, I was met with a lecture about using air dryers instead of towels (not helpful, especially since my daughter is sensitive to loud sounds). When I finally received more “washcloths,” they were actually hand towels. I ended up ordering real washcloths from Amazon myself.Communication with the host was also poor. He only reached out the day before our stay. I had to repeat information multiple times, and he wasn’t helpful when we needed access to the clubhouse, he didn’t know where the front office was.This property really needs to shut down for a couple of weeks for deep cleaning and maintenance. Bring it back to the beautiful place it wants to be.
Jessica M.
Aufenthalt von 8 Nächten im Oktober 2025
