4/10 – Schlecht
William H.
23. Apr. 2024
Gut: Lage
Verbesserungswürdig: Check-in
Multiple Issues
Upon arriving (3 hours after check in time) the property had not been cleaned (bed slept in, floor dirty, etc..). The host got someone over to clean the property quickly but we had to leave for an hour after traveling all day. We were sent some money to make up for this. When we returned, it smelled like chemicals for hours
The next afternoon we were contacted while out sightseeing and told the cleaner smelled gas the night before and that a gas company needed to come inspect the property while we were out with our things unattended at the property. We slept overnight the night before with a possible safety issue without knowing. When we saw the message, we replied to ask if needed to be there—and then we did not hear from the host again for over an hour. After a great deal of stress during what was supposed to be our main vacation day we were informed there was no issues after all. The final day we awoke to find the shower had no hot water at all for us to get ready to leave. We tried waiting but it did not warm up after trying several times over 2 hours and we eventually had to make do with freezing cold water. Although the issues were resolved the stress caused from not knowing the gas situation and issues on all three days of our short stay was unacceptable. The host did not seem very understanding and offered only a small refund for the gas issue. For a property only slightly less expensive than a hotel in a similar are I cannot recommend this place for DC travelers.
William H.
Aufenthalt von 2 Nächten im April 2024
