Entspanne dich im Pool mit Top-Bewertungen − deinem perfekten Ort zum Relaxen.
Entdecke Sehenswürdigkeiten in der Nähe
Nahe: Brickell City Centre
2 Schlafzimmer2 BadezimmerPlatz für 6 Gäste
Beliebte Annehmlichkeiten
Pool
Whirlpool vor Ort
Parkplätze auf dem Gelände verfügbar
Haustierfreundlich
Küche
Waschmaschine
Lerne die Gegend kennen
Miami, FL
Brickell Key
Place, Brickell Key
3 Gehminuten
Brickell City Centre
Place, Brickell City Centre
6 Gehminuten
Bayfront Park
Place, Bayfront Park
9 Gehminuten
Miami, FL (MIA-Miami Intl.)
Airport, Miami, FL (MIA-Miami Intl.)
15 Autominuten
Zimmer und Betten
2 Schlafzimmer (Platz für 6 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
2 Einzelbetten
Wohnzimmer 1
1 großes Schlafsofa
2 Badezimmer
Badezimmer 1
Toilette · Nur Dusche
Badezimmer 2
Toilette · Nur Dusche
Weitere Räumlichkeiten
Küche
Arbeitsbereich
Mehr zu dieser Unterkunft
FIFA World Cup Kickoff | Icon Bay View Suite
Summary:
"Absolutely loved this studio, such a nice balcony and view and right in the heart of downtown!" This vibrant residence offers floor-to-ceiling windows and panoramic bay views, perfect for a summer vacation getaway. Designed for groups and families (ages 26-50), you're steps from the Miami Circle landmark (4 min walk). For FIFA World Cup fans, our Brickell location puts you at the heart of the city's vibrant pre and post-game celebrations on June 15th, just a short ride from Hard Rock Stadium.
The Space:
Forget competitor listings packed with complex rules and unexpected fees. Our apartment focuses on a seamless, hospitable experience from the moment you arrive. This open-concept space shines with natural light, featuring floor-to-ceiling windows that capture amazing panoramic bay and city views. Step onto your private glass-railed balcony for a breath of fresh air. Inside, a modern kitchen with wood cabinetry and a central island awaits. The bathroom includes a glass-enclosed, large-format tile shower. Energetic accents like vibrant orange chairs, a tropical palm mural, and woven rattan pendant lights create a lively, sun-drenched atmosphere, ideal for a great vacation getaway.
Guest Access:
Designed for families and groups, our building offers every amenity for a complete resort-style summer vacation.
* 300-ft infinity pool with amazing Biscayne Bay views
* Full spa & wellness center, including steam rooms, sauna, and cold plunge
* State-of-the-art gym
* Relaxing outdoor lounge decks
* Daily Panther Coffee for fresh mornings
* Premier on-site dining: Cipriani, La Cantina No. 20, Tulum
The Neighborhood:
You are in Brickell Financial District (Walk Score: 95/100). For FIFA World Cup fans, our Brickell location puts you at the heart of the city's vibrant pre and post-game celebrations on June 15th, just a short ride from Hard Rock Stadium. This area is a prime spot for your amazing vacation getaway. Explore the world-famous Icon Brickell Pool Deck on-site, a 2-acre park in the sky with stunning waterfront views. Stroll the Miami Riverwalk (1 min walk) or visit the Miami Circle National Historic Landmark (4 min walk). Enjoy luxury dining at on-site Cipriani or local flavors at La Cantina No. 20. Mary Brickell Village (10 min walk) offers diverse outdoor dining. Stock up at Whole Foods Market (8 min walk).
Getting Around:
* Fifth Street Metromover Station: 4 min walk (Free automated rail to Downtown)
* Brickell Metrorail Station: 12 min walk (Direct connection to MIA)
* Brightline (MiamiCentral): 8 min by car/Uber (High-speed rail to Orlando)
* Miami International Airport (MIA): 20 min by car/Uber
* Port of Miami: 10 min by car/Uber
* Miami Beach: 15 min by car/Uber
Other Things to Note:
Security Deposit / Damage Waiver: Before check-in, all guests must choose either a refundable $1,000 security deposit or a $60 non-refundable damage waiver (covers accidental damages up to $500). Exclusions apply—see House Rules for details.
To ensure a smooth check-in experience, we require all guests to complete a brief pre check-in verification via our Guest App.
Please review this section carefully before booking. By booking, you acknowledge the ongoing building repairs, blocked views, balcony closure, and limited pool access.
Pool Access
-The building pool is only open on Saturdays and Sundays.
-There is no pool access Monday–Friday, including holidays.
-Please note: pool hours and availability are managed by the building, not the host.
Façade Renovations & View Obstruction
-The building is undergoing façade repairs throughout the year
-Balconies are closed and cannot be used
-Views from the unit will be blocked
Cellophane/protective covering may be placed on windows, significantly limiting visibility and natural views
-Construction workers may be visible on the exterior during daytime hours
-Noise may occur between 8:00 AM and 6:00 PM
-Balcony furniture is not permitted during this period.
-The building may issue fines of up to $3,000 if furniture is placed on balconies.
-This unit is being offered at a discounted rate to reflect these temporary conditions.
Parking: Valet parking is available at the building (hourly rates apply; no in/out privileges). We also offer private nearby parking for $35/day (cash only) with limited availability (9 spots total).
Height clearance: 6’2” (1.88 m). Please confirm your vehicle fits before requesting.
MIAMI VACATION RENTALS
SHORT-TERM RENTAL AGREEMENT & HOUSE RULES
ICON – Miami, Florida
IMPORTANT NOTICE
By booking, making payment, completing chec...
Wichtige Informationen
Wissenswertes
Unterkunftsnummer 2796740vb
Diese Unterkunft wird von einem privaten Gastgeber verwaltet (eine Partei, die nicht im Rahmen ihrer gewerblichen, geschäftlichen oder beruflichen Tätigkeit handelt). Das EU-Verbraucherrecht, einschließlich Widerrufsrecht, gilt nicht für deine Buchung, sie wird jedoch von den vom privaten Gastgeber festgelegten Stornierungsbedingungen abgedeckt.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Bargeld.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Erste-Hilfe-Kasten.
Zur Gegend
Miami
Mitten in der Gegend Brickell, einem Stadtteil von Miami, befindet sich dieses Apartment in der Nähe von Freizeitparks und direkt am Wasser. Vizcaya Museum and Gardens und Art Deco Historic District gehören zu den wichtigen Sehenswürdigkeiten, während Besucher, die shoppen gehen möchten, einen Ausflug hierhin machen sollten: Brickell City Centre und Bayside Marketplace. Lust auf ein spannendes Event? Dann schau doch mal in den Veranstaltungskalender dieser beiden Locations: Kaseya Center und LoanDepot Park. Die Umgebung bietet viele Möglichkeiten für Outdoor-Abenteuer rund ums kühle Nass, etwa beim Tauchen.
Truluck's Ocean's Finest Seafood and Crab - 3 Gehminuten
Epic Lobby - 6 Gehminuten
Zuma Miami - 3 Gehminuten
Better Days - 3 Gehminuten
Häufig gestellte Fragen
Hat FIFA World Cup Kickoff | Icon Bay View Suite einen Pool?
Ja, diese Unterkunft verfügt über einen Pool.
Wie viel kostet ein Aufenthalt im FIFA World Cup Kickoff | Icon Bay View Suite?
Gültig ab 8. Juli 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im FIFA World Cup Kickoff | Icon Bay View Suite am 6. Jan. 2027 beginnen bei 740 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Ist FIFA World Cup Kickoff | Icon Bay View Suite haustierfreundlich?
Ja, Haustiere sind in dieser Unterkunft erlaubt.
Wie viel kostet das Parken bei FIFA World Cup Kickoff | Icon Bay View Suite?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei FIFA World Cup Kickoff | Icon Bay View Suite?
Check-in ab: 15:00 Uhr.
Wann ist der Check-out bei FIFA World Cup Kickoff | Icon Bay View Suite?
Check-out ist um 11:00 Uhr.
Wo befindet sich FIFA World Cup Kickoff | Icon Bay View Suite?
Dank der ausgezeichneten Lage (Brickell) ist dieses Apartment zu Fuß nur 10 Minuten entfernt von: Brickell Ave Bridge, Brickell City Centre und James L. Knight Center. Ebenfalls höchstens 15 Minuten entfernt: Bayfront Park und Shoppingviertel Downtown Miami. Station Fifth Street Metromover ist nur 4 Gehminuten und Station Eighth Street Metromover 6 Gehminuten entfernt.
Bewertungen
9,0
Wunderbar
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
25 von insgesamt 36 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
25
7 von insgesamt 36 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
7
1 von insgesamt 36 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
1
0 von insgesamt 36 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
0
3 von insgesamt 36 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
3
8,8/10
Sauberkeit
10/10
Ausstattung
10/10
Zustand der Unterkunft
8,8/10
Check-in
9,4/10
Kommunikation
9,8/10
Lage
9,0/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
GEORGE R.
27. Feb. 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very responsive , great location
GEORGE R.
Aufenthalt von 4 Nächten im Februar 2026
Antwort von VrboOwner am 25. Mai 2026
Dear George, thank you for the perfect score! Glad you found us responsive and enjoyed the location. It was a pleasure hosting you, we’d love to welcome you back to Miami Vacation Rentals anytime. Safe travels!
Verifizierte Bewertung
10/10 – Hervorragend
mrs k.
11. März 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect location and looks just like the pictures. I bought my own towel and wash cloth and would highly recommend that. Overall a great experience.
mrs k.
Aufenthalt von 2 Nächten im Februar 2026
Antwort von VrboOwner am 25. Mai 2026
Dear Keeya, thank you for staying with us and for the great review. We’re glad the location and photos matched your expectations, and appreciate the tip about bringing a towel/washcloth. We hope to host you again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Elizabeth
13. Mai 2025
Gut: Sauberkeit, Ausstattung, Zustand der Unterkunft und Kommunikation
This was a beautiful place and exceeded our expectations. I can’t wait to go back again!
Elizabeth
Aufenthalt von 7 Nächten im April 2025
Verifizierte Bewertung
10/10 – Hervorragend
Chris B.
27. Feb. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Weekend Getaway!!!
Great location and views!!!!
Chris B.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von VrboOwner am 6. März 2024
Thank you very much for your kind review, Chris! We are very happy you enjoyed the beautiful views and great location! . It was a pleasure hosting you!
Verifizierte Bewertung
10/10 – Hervorragend
Kateisha C.
7. Feb. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful stay
Overall it was a very nice stay. Beautiful views and the apartment was nice. I love staying at the Icon, I would book this place again.
Kateisha C.
Aufenthalt von 5 Nächten im Januar 2025
Antwort von VrboOwner am 8. Feb. 2025
Thank you very much for your kind review, Kateisha! We are very happy to hear you enjoyed your stay with us. It was a pleasure hosting you!
Verifizierte Bewertung
2/10 – Ungenügend
Roman B.
5. Mai 2026
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Property not as shown in listing. Listing shows a nice, clean, sunlight filled condo. When we walked we were hit by a terrible stench. Windows were covered with some beat up tint, countertops were dirty and the list goes on. I believe the pictures online are very much enhanced. What you see is not what you get. My family and I left the property immediately and went to a hotel. It’s bad business when a rental property is so misrepresented.
Roman B.
Aufenthalt von 4 Nächten im Mai 2026
Verifizierte Bewertung
8/10 – Gut
Zsuzsa L.
7. Nov. 2023
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Superb location
Good location, comfortable condo, helpful property manager, recommended for a stay.
Zsuzsa L.
Aufenthalt von 11 Nächten im April 2023
Antwort von VrboOwner am 24. Nov. 2023
Thank you for your kind review, Zsuzsanna! We are very happy you enjoyed the great location and your overall stay. It was a pleasure hosting you!
Verifizierte Bewertung
10/10 – Hervorragend
Michael G.
1. Aug. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful views!!!
We loved this place and the views were amazing! Everything was to our satisfaction and pool and spa were amazing!!!
Michael G.
Aufenthalt von 7 Nächten im Juli 2023
Antwort von VrboOwner am 4. Sept. 2023
Thank you very much for your kind review, Michael! We are very happy you enjoyed the beautiful views and our apartment. It was lovely hosting you!
Verifizierte Bewertung
10/10 – Hervorragend
Delvis A.
14. Jan. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Miami Stay
Great apartment in a great location.
Delvis A.
Aufenthalt von 4 Nächten im Oktober 2022
Antwort von VrboOwner am 21. Juni 2023
Thank you so much, Delvis! It was a pleasure hosting you!
Verifizierte Bewertung
10/10 – Hervorragend
Chris G.
31. März 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great View & Great Pool
As advertised, great location, super pool. Host was helpful. Will stay again.
Chris G.
Aufenthalt von 3 Nächten im September 2022
Antwort von VrboOwner am 21. Juni 2023
Thank you very much, Chris! It was a pleasure hosting you in our apartment!
Verifizierte Bewertung
10/10 – Hervorragend
Andra S.
30. Jan. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Lovely Stay
We had a lovely stay! Great location. Very clean, easy check in process and great communication from the property manager. This is a wonderful spacious condo with an amazing view. It was also very quiet. We would definitely stay here again. Thank you!
Andra S.
Aufenthalt von 5 Nächten im Januar 2025
Antwort von VrboOwner am 31. Jan. 2025
Thank you for your kind words! We're glad you enjoyed the location, cleanliness, and seamless check-in. We'd love to host you again in the future!
Verifizierte Bewertung
10/10 – Hervorragend
Xue Z.
19. Nov. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful vacation!
It was an amazing vacation in this place with my family. The pool is great! The property manager is very efficient and professional. We love everything about this place. Definitely will come back!
Xue Z.
Aufenthalt von 8 Nächten im November 2022
Antwort von VrboOwner am 21. Juni 2023
Thank you so much, Xue! We are very happy you and your family had a great time at our place! It was a pleasure hosting you!
Verifizierte Bewertung
8/10 – Gut
Yvonne M.
31. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Girls trip.
The place had an amazing view. The pool and amenities were good. Bayside was great and close by. The area was also amazing and beautiful. The condo needs some update, other than that we had a great time.
Yvonne M.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von VrboOwner am 2. Juni 2024
Thank you very much for your kind review and feedback, Yvonne. We are very happy you enjoyed the beautiful views and great location! It was a pleasure hosting you and the girls!
Verifizierte Bewertung
10/10 – Hervorragend
Yanelys
22. Juli 2022
Gut: Sauberkeit, Zustand der Unterkunft und Kommunikation
Location and view. Best place I have ever stay at Brickell, the pool, gym and spa are also a great addition to these rental! We will be back.
Yanelys
Aufenthalt von 3 Nächten im Juli 2022
Verifizierte Bewertung
10/10 – Hervorragend
Thomas G.
1. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Stunning view
as perfect as expected
Thomas G.
Aufenthalt von 4 Nächten im Januar 2023
Antwort von VrboOwner am 21. Juni 2023
Thank you very much, Thomas! We are happy you enjoyed the beautiful views and your stay!
Verifizierte Bewertung
10/10 – Hervorragend
Jesse P.
22. Okt. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great
We were very impressed
Jesse P.
Aufenthalt von 4 Nächten im Oktober 2024
Antwort von VrboOwner am 11. Dez. 2024
Thank you very much, Jesse!
Verifizierte Bewertung
10/10 – Hervorragend
Gwendolyn T.
7. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Loved it!
Everything was great! 5 stars. .. we enjoyed it. Perfect for families - excellent location
Gwendolyn T.
Aufenthalt von 6 Nächten im März 2024
Antwort von VrboOwner am 9. Apr. 2024
Thank you very much for your kind review, Gwendolyn! We are very happy you enjoyed the great location and overall stay . It was a pleasure hosting you ad your family! n
Verifizierte Bewertung
10/10 – Hervorragend
Kenneth H.
18. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice place in bustling downtown.
Great place with excellent communication. The busy downtown area makes access to the property a bit hectic at times. The amenities and surrounding businesses are abundant. The price seems to be right in line with other properties.
Kenneth H.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von VrboOwner am 21. Juni 2023
Thank you very much for your kind review, Kenneth! The building can get busy at check-in time between 3 and 4 as other hotels/residences would, however, it quickly dissipates. We are very happy you enjoyed the great amenities. It was lovely hosting you!
Verifizierte Bewertung
8/10 – Gut
Verifizierter Reisender
17. März 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful place and great location.
We had such a great time here. The location and walkability was great. The pools were beautiful. Our only complaint was the mattress quality. We had sore backs every morning.
But, the views are outstanding and the kitchen well stocked.
Verifizierter Reisender
Aufenthalt von 7 Nächten im März 2023
Antwort von VrboOwner am 21. Juni 2023
Thank you very much for your kind review, Marnie! We are happy you enjoyed the great location and wonderful amenities. We apologize if our mattress was not to your liking. We will keep that in mind for the future (however, different guests do have different preferences). We appreciate your feedback and hope you will visit us again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Andy P.
15. März 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Downtown Miami
Property was as listed. Property representative was very helpful and communicated well throughout our stay.
Andy P.
Aufenthalt von 4 Nächten im März 2023
Antwort von VrboOwner am 21. Juni 2023
Thank you so much, Andy! It was a pleasure hosting you!
Verifizierte Bewertung
6/10 – Okay
JORGE L.
13. Okt. 2024
Gut: Lage
Not the best stay
The Unit is ok and have a nice view.
Al though it was ofered for a Family of 5, didnt Meet the conditions, the “sofa bed” was just a sofa,
JORGE L.
Aufenthalt von 8 Nächten im Oktober 2024
Antwort von VrboOwner am 14. Okt. 2024
Thank you very much for your comments and feedback, Jorge. We are glad you enjoyed the beautiful views and overall stay. We apologize for the misunderstanding with the additional bed. We did offer a rollaway bed, however, we believe the message was overlooked. Nevertheless, it was lovely hosting you!
Verifizierte Bewertung
10/10 – Hervorragend
Kathryn Kim B.
6. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The Bridal Suite on Brickell
Was absolutely wonderful. Just a little trouble checking in and getting all the wedding vendors like Flower, Glam Squad and photographers. But it worked out, but having someone in lobby to help the process.
Kathryn Kim B.
Aufenthalt von 3 Nächten im Februar 2023
Antwort von VrboOwner am 21. Juni 2023
Thank you for choosing us for this special occasion, Kathryn! We are very happy you enjoyed your stay and are happy everything worked out. It was lovely hosting you!
Verifizierte Bewertung
2/10 – Ungenügend
Franco P.
29. Jan. 2024
Gut: Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Innacurate listing
Gym and spa were closed and we weren’t told.
Building is old
Franco P.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von VrboOwner am 8. März 2024
Thank you for your review, Franco. Unfortunately due to an unforeseen circumstance, the city of Miami ordered the closure of the Spa and gym. Although this was completely out of our control, we understand your frustration and sincerely apologize for the inconvenience. Nevertheless, we are happy we were able to offer an alternative access to an adjacent hotel. It was a pleasure hosting you and hope you'll give us another chance in the future.
Verifizierte Bewertung
10/10 – Hervorragend
Gina W.
7. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful corner views
The condo was located in the middle of all the action. If you want to walk to restaurants, bars, church or shopping, this is the place for you! We visited South Beach and Key Biscayne which were only 15 mins away from this condo. Views are stunning day or night. Beds were very comfy but the living room furniture was not. Balcony furniture wasn’t comfy either but it was nice to walk outside. I had a massage at the spa on site and it was fantastic!
Gina W.
Aufenthalt von 4 Nächten im August 2024
Antwort von VrboOwner am 13. Aug. 2024
Thank you very much for your kind review, Gina. We are very happy you enjoyed the stay with us, the beautiful views and Key Biscayne and the overall experience! We will work on the furniture. It was a pleasure hosting you!
Verifizierte Bewertung
2/10 – Ungenügend
Joe N.
12. Juli 2024
Verbesserungswürdig: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Miserable experience
I couldn’t believe the check in. After sending information AND INCLUDING photographs, we were required to give same information, a photo of my drivers license and then an additional photo at the desk. I don’t know what all that was about but made me angry. Then we whet Kat who was the ONLY positive thing I would say about my stay. The apartment was dirty, there were only 4 waters when there were 5 people staying. Then the pool had so many rules. I felt that my stay was all about following rules and then taking pictures of the followed rule. I would NEVER, EVER stay at this facility again.
Joe N.
Aufenthalt von 1 Nacht im Juli 2024
Antwort von VrboOwner am 3. Sept. 2024
Thank you for your feedback. We apologize for any frustration you experienced during your check-in, Joe. To clarify, we request IDs before arrival to provide them to the building's security team. They ask for them again in person to cross-check and officially register you with the building for your safety. The additional photo is for creating your personalized amenity card, which allows you to access the building’s amenities.
Regarding the apartment, it is a two-bedroom unit. We provide four bottles of water and a bottle of wine as a welcome gift, which is more than many hosts offer.
The pool rules are standard to ensure everyone’s safety and improve the experience, such as no glass around the pool and no swimming after dark.
We appreciate your feedback and are pleased to hear that Kat was a positive part of your stay. Thank you for sharing your thoughts with us.