4/10 – Mangelhaft
Maria G.
12. Sept. 2023
Gut: Sauberkeit und Check-in
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Disappointed
My family and I were extremely disappointed that the place is NOT BEACHFRONT as stated on the rental site. The place has nice ocean VIEWS, cozy oceanfront place, and it is clean and well organized. I understand it can be a sales technique but that is NOT the correct way to get a property rented out, and needless to say it is definitely NOT appropriate to ruin a family vacation. The property is not beachfront, does not have a map to the nearest beach access, the property rental site description is very MISLEADING (Not a beachfront place JUST named beachfront), the pictures (online site) don’t show otherwise, and nowhere on the property details/amenities mentions it is minutes walk or drive to the nearest beach access.
When contacting the owner to express concerns related to the above mention facts (after checking in), the owner cancelled reservation leaving my family and I with no place to stay the night or the entire trip/vacation. The owner also informed me that I needed to leave the property immediately after she cancelled the reservation, she also informed me that there was an active order against me and my family at the local police office stating we need to vacate immediately otherwise trespassing charges would be pressed.
Maria G.
Aufenthalt von 3 Nächten im September 2023
