4/10 – Schlecht
Stacia N.
11. Apr. 2024
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in und Kommunikation
Everything Broken
The location was unbelievable. The hot tub was awesome. However so many crucial things were broken.
The clothes dryer didn’t work. Turns out in the Pacific Northwest, nothing air dries, not for days. And between the rain and ocean and hot tub, everything ended up wet. We needed a functioning dryer. When we called, I was put on hold and eventually told that the repair person would probably make it out that day, but no timeline. He arrived a few hours later and did not fix the dryer, which was giving a ERROR message on the screen.
The keypad to enter the property didn’t work. When we called, we were given access to the physical master key, which also didn’t work. We called again and after a few hours the repair person came out and replaced the keypad and master.
The thermostat was broken. Set to 61 degrees Fahrenheit. I had to throw all my weight into pressing the buttons but eventually got it clicked up to 70. We had to turn the heat off at night to sleep because it was so hot and we couldn’t lower it. Called about this but nobody responded.
Stacia N.
Aufenthalt von 4 Nächten im März 2024
