4/10 – Schlecht
Corey C.
5. Dez. 2023
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
3 star pretending to be a 5 star
There were a number of broken and missing items in this home. When we arrived, one of the toilets was broken. Kevin sent a handyman the following day.
We hoped that the rest of the visit in this home would be relaxing but the first time we ran the dishwasher, it spewed water into the sink, across the counter and onto the floor. The garbage disposal was broken. The towel racks in the main bathroom were broken/missing. The shower handles were very hard to turn and both of the shower curtain rods fell when we opened the shower curtains. The fridge light was burnt out. The carbon monoxide detector was missing. One of the outdoor chairs was missing (a big deal when we need all 6 chairs for our family of 6).
I communicated with Kevin and he asked me to make a list of everything wrong with the house. The list was 2 pages long. He sent a handyman the next day and Chris was able to fix many of the issues but there were other issues he couldn't fix (warped window in the family room that wouldn't close all the way and wouldn't lock, missing outdoor chair, shower handles, vanity in the main bath etc.).
Based on the inconvenience of having the home in a state of disrepair (a fact Kevin and Chris blamed on partiers) and the number of issues that weren't able to be fixed, including the front window which couldn't lock, I asked for a 20% discount on our stay but Kevin did not reply.
I was also offered a $50 Amazon gift card for a 5 star review by one of the co-hosts of this property.
Corey C.
Aufenthalt von 6 Nächten im November 2023
