8/10 – Gut
Melinda S., Johnston
5. Aug. 2023
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Kommunikation
Obx 2023
First The cons: very poor communication and lack of follow through by vacasa . We did not get the gear credit of 250 after booking. VRBO has been amazing as always though!. We paid a cleaning fee which we were told by vacasa we had to sweep and vacuum b4 leaving. Also it was clear it hasn't been cleaned well prior to as the hot tub had a lot of sand in and master bath had a lot of mold/ mildew. There were belongings from previous renter still there. We were told access to pool 2 min walk but when given check in info the pool told could use was a 20 min drive and wrong code given. Also, the entrance with house code is dark and unlit at night and a family member fell on stairs bc of. Pros: check in to check out process was very easy. The property was great and spacious for 8 of us to spread out , have space or come together for games.so much quiet and privacy from neighbors. Hot tub was very nice after a day at beach or out. I felt the pictures adequately depicted the property. It was leisurely 5 min walk to beach access. Overall the property was amazing and if it wasn't managed by vacasa we would absolutely rent this property again. Waves market and deli and dollar general were a 5 min walk and ice cream was also a short walk. Great sunset on sound side and the deck was beautiful to sit on overlooking lake and having morning coffee.
Melinda S.
Aufenthalt von 7 Nächten im Juli 2023
