10/10 – Hervorragend
Manalee P.
23. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Bachelorette Party
Upon first walking in, we were a bit surprised by the hotel. The pictures definitely made the place look better than it was. It was still a nice hotel but we were surprised because we were comparing to the pictures.
When walking into our suite, we were more than happy with the way that it was. There was so much space for all 12 of us and we each had our own room key which was nice. One thing that we did notice was that the kitchen sink was clogged for almost the entire duration of our stay and the ash trays were not cleaned out. Not sure if this is normal for tulum but the shower/sink water is very salty. But overall, we had a great time there and the staff was extremely helpful. They helped us with any little thing from giving us towels to recommending/finding accommodations for some of our activities! Cecilia was SUPER helpful, I highly recommend asking her about things to do around tulum! They also arranged for a Spa at the hotel for all 13 of us and arranged for a decorator to come and decorate for us! The area seems super safe, we walked at night and didn’t feel unsafe at all! Thank IRIE for making our stay so wonderful! It was much appreciated.
Manalee P.
Aufenthalt von 4 Nächten im Mai 2024