2 Schlafzimmer, 2 Badezimmer Seeufer-Wohnung!

Thank you for your feedback. I’m sorry to hear your stay did not meet your expectations. Providing guests with a clean, comfortable, and enjoyable stay is very important to me, which is reflected in the many five-star reviews I’ve received over the years. I’d like to clarify a few points for future guests. The home can be accessed using either the provided door code or the optional app; use of the app is not required. The home is professionally cleaned before every guest’s arrival, and many of my five-star reviews specifically mention the cleanliness of the property. The cleanliness concerns mentioned in this review were not brought to my attention until well after check-in. Had I been made aware sooner, I would have been happy to address them promptly. Regarding the communication after the storms, a tornado and severe weather had moved through the area prior to the guest’s arrival. At the time, I had been informed that some of the condo roofs on the property may have sustained storm damage and that the community pool had experienced minor damage. As a host, I felt it was my responsibility to make guests aware of potential safety concerns that could affect their stay and to ensure they had the information they needed following the storm. My communication was intended solely to make sure their stay was not impacted and that they were safe. I sincerely apologize if my concern came across as excessive. Although we have different perspectives on this stay, I appreciate the feedback and wish the guest all the best.