8/10 – Gut
Ellen S.
16. Apr. 2023
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Kiawah charmer with some quirks
Overall the property is wonderful. It was situated amongst a lagoon that almost felt jungle life and was a quick walk down a beautiful boardwalk to an expansive private beach. The house itself came well equipped with most necessities and was very cozy and comfortable. It was easy to host a dinner on a rainy night that we enjoyed tremendously on the covered back deck.
A few concerns I had were with the check in process and some lack of clarity on that process. I received very easy check in instructions via email and text however neither had the real address of the property on it. I called the rental company and the woman assisting me was very rude and not helpful telling me essentially to check the instructions again before hanging up on me. I did check it again and it really was not there. I called back to confirm they weren’t in there and she gave me the address but acted as if I was putting her out. It turns out the address was on the parking pass only from the many forms/ emails that were sent to me pre-arrival. There were too many emails/ forms sent and not enough clarity amongst them. Being a rental service company it seems like standard order of business would be to be kind to your renters. It was quite a juxtaposition compared to the service I received at the hotel in Charleston we were checking out of.
Additionally, I did not have a tape measure to confirm this but the primary bedroom seems to have a full size bed and not a queen as listed. It was a rough couple nights of sleep with two people who aren’t sound sleepers. The pillows were great, the mattresses were only ok. The other two rooms had twin beds so the options for sleeping weren’t great for adults but would be ideal for families. My spouse slept ok but I barely slept at all and moved into another room.
The house came equipped with many little charms and upsides such as history books on the island, a high tide chart, board games and old school vhs/dvds. You feel comfortable as if you are in your grandparents house. It is a very relaxing vibe and setting and overall we had a wonderful experience in Kiawah. Expect a blast from the past which I felt was a relief from the modern day bustle if you stay at this property. We rented bikes, cooked on the grill, laid on the beach and read on the deck which allowed us to truly be able to unwind.
Ellen S.
Aufenthalt von 3 Nächten im April 2023
