Ganzes Ferienhaus

Steps from Pool, Mins to Beach in Blue Mountain + Free Attraction Tickets!

Fotogalerie von Steps from Pool, Mins to Beach in Blue Mountain + Free Attraction Tickets!

Ein Wohnzimmer mit einer Couch, einem Couchtisch und einem Fernseher. Zwei Deckenventilatoren, eine Treppe mit Geländer und eine Tür zu einem Balkon sind ebenfalls vorhanden.
Ein grünes Gebäude mit sichtbarer Duschfläche und einer Metallleitung.
Eine überdachte Veranda mit Deckenventilator, Korbmöbeln und Blick auf Palmen sowie einen Parkplatz.
Ein Schlafzimmer mit Bett, Nachttischen, Deckenventilator und einem Fenster mit Jalousien.
Eine Reihe historischer Häuser mit Veranden, Palmen und wolkenlosem, blauem Himmel.

Bewertungen

8,4 von 10.
Sehr gut

Highlights

  • Entdecke Sehenswürdigkeiten in der Nähe
    Nahe: Santa Rosa Beach (Strand)
3 Schlafzimmer2+ BadezimmerPlatz für 12 Gäste

Beliebte Annehmlichkeiten

  • Gemeinschaftspool
  • Parkplätze auf dem Gelände verfügbar
  • Küche
  • Waschmaschine
  • Klimaanlage
  • Balkon

Lerne die Gegend kennen

Auf Karte anzeigen
Santa Rosa Beach, FL
  • Place, CHROMA Kathleen Broaderick Studio & Gallery
    ‪2 Gehminuten‬
  • Place, Santa Rosa Beach (Strand)
    ‪6 Gehminuten‬
  • Place, South Walton Beaches
    ‪9 Gehminuten‬
  • Airport, Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪54 Autominuten‬

Zimmer und Betten

3 Schlafzimmer (Platz für 12 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

1 Queen-Bett

Schlafzimmer 3

2 Einzel-Etagenbetten

Schlafzimmer 4

1 großes Schlafsofa

2 Badezimmer, 1 Gäste-WC

Badezimmer 1

Badewanne oder Dusche · Toilette

Badezimmer 2

Badewanne oder Dusche · Toilette

Badezimmer 3

Toilette

Weitere Räumlichkeiten

Terrasse oder Patio
Küche
Balkon
Essbereich

Mehr zu dieser Unterkunft

Steps from Pool, Mins to Beach in Blue Mountain + Free Attraction Tickets!

Welcome to Breeze, a beautifully updated beach cottage in the Beach Nest community of Blue Mountain Beach. You're just steps from the pool and minutes from the beach with a stay at this retreat. Walk in to the open concept main floor where you can rest, relax, dine and entertain.

This home has everything you need for a wonderful 30A vacation. All 3 bedrooms are upstairs and the sofa in the living room pulls out to a queen bed. Breeze can sleep up to 12 guests.

Sleeping Arrangements:
2nd Floor, Bedroom 1: King bed, balcony access and private bathroom with dual vanities.
2nd Floor, Bedroom 2; Queen bed.
2nd Floor, Bedroom 3: Full-over-full bunks with a twin-over-twin bunk bed.
Sleeper sofa in the living room.

Beach Access:
Head down Asher turning right on Satinwood. Cross 30A and head east, turning right on Gulfview. Take this down to your beach access.
Distance: .4 miles | Time: 8 minutes walking

Blue Mountain Beach:
The Blue Mountain Beach neighborhood has something for everyone. The local creamery has made its mark on this delightful neighborhood - when you come to Blue Mountain, you have to stop for their homemade ice cream. Just a short drive west and you’re close to all the shopping, restaurants, and entertainment of Sandestin, Miramar Beach and Destin. Go east and you can visit all the popular South Walton beach communities of Grayton Beach, Seagrove, Seaside and more.

Your stay at Breeze comes with Xplorie’s best activities! one ticket per day, per activity! (over $800 in nightly value) Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!

* Sorry no pets allowed.
* Parking for 2 cars.

A Benchmark welcome bag and initial starter kit of amenities are provided for all guests. For the kitchen this includes: 1 roll of paper towels, 1 dish sponge, 1 dish soap, 2 dishwasher pods, and 1 liner for each trashcan. For each bathroom it includes: 1 roll of toilet paper, 1 set of soap/body wash/shampoo/conditioner/lotion. For towels you will receive: 1 body towel/1 washcloth per guest and 2 hand towels per bathroom, plus 2 washing machine pods.

Gib zur Preisangabe die Daten an

Ähnliche Unterkünfte

Hausordnung

Check-in ab 16:00 Uhr
Mindestalter für die Miete: 25 Jahre
Check-out vor 10:00 Uhr
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Kinder

Kinder (0–17 Jahre) erlaubt
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Veranstaltungen

Veranstaltungen sind nicht gestattet
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Haustiere

Haustiere sind nicht erlaubt, mit Ausnahme von Assistenztieren
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Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Unterkunftsnummer 2539897vb
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Feuerlöscher.

Zur Gegend

Santa Rosa Beach

Dieses Ferienhaus in Santa Rosa Beach liegt in der Nähe von Freizeitparks und in Strandnähe. Grand Boulevard at Sandestin und Baytowne Wharf sind einen Ausflug wert, wenn du Lust auf Shoppen hast. Wer lieber die Natur der Region bewundern möchte, sollte Folgendes besuchen: Santa Rosa Beach (Strand) und Blue Mountain Beach. Ebenfalls einen Besuch wert sind diese beiden Highlights: Sundog Books und Blast Arcade and Laser Maze. Erlebe Wasserspaß pur beim Jetskifahren und beim Tauchen ganz in der Nähe oder genieße einfach die Natur bei einer Öko-Tour oder auf den Wander-/Radwegen.
Karte
Santa Rosa Beach, FL

In der Umgebung

  • CHROMA Kathleen Broaderick Studio & Gallery - 2 Gehminuten - 0.2 km
  • Santa Rosa Beach (Strand) - 6 Gehminuten - 0.6 km
  • South Walton Beaches - 9 Gehminuten - 0.8 km
  • Justin Gaffrey Gallery - 19 Gehminuten - 1.6 km
  • Blue Mountain Beach - 5 Autominuten - 3.1 km

Fortbewegung vor Ort

  • Flughafen Northwest Florida Regional (VPS) – 49 Fahrminuten

Restaurants

  • ‪Burger King - ‬7 Autominuten
  • ‪McDonald's - ‬8 Autominuten
  • ‪Shunk Gulley Oyster Bar - ‬13 Gehminuten
  • ‪Stinky's Fish Camp - ‬5 Autominuten
  • ‪Goatfeathers Restaurant - ‬4 Gehminuten

Häufig gestellte Fragen

Ist Steps from Pool, Mins to Beach in Blue Mountain + Free Attraction Tickets! haustierfreundlich?

Nein, in der Unterkunft sind nur Assistenztiere willkommen.

Wie viel kostet ein Aufenthalt im Steps from Pool, Mins to Beach in Blue Mountain + Free Attraction Tickets!?

Gültig ab 16. Juli 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Steps from Pool, Mins to Beach in Blue Mountain + Free Attraction Tickets! am 1. Nov. 2026 beginnen bei 1.238 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.

Wie viel kostet das Parken bei Steps from Pool, Mins to Beach in Blue Mountain + Free Attraction Tickets!?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Steps from Pool, Mins to Beach in Blue Mountain + Free Attraction Tickets!?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Steps from Pool, Mins to Beach in Blue Mountain + Free Attraction Tickets!?

Check-out ist um 10:00 Uhr.

Wo befindet sich Steps from Pool, Mins to Beach in Blue Mountain + Free Attraction Tickets!?

Dank der ausgezeichneten Lage am Meer ist dieses Ferienhaus zu Fuß nur 10 Minuten entfernt von: CHROMA Kathleen Broaderick Studio & Gallery und Santa Rosa Beach (Strand). Ebenfalls höchstens 15 Minuten entfernt: South Walton Beaches und Justin Gaffrey Gallery.

Bewertungen

8,4

Sehr gut

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
9 von insgesamt 15 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
4 von insgesamt 15 Gästebewertungen haben eine Bewertung von 8 - Gut
0 von insgesamt 15 Gästebewertungen haben eine Bewertung von 6 - Okay
0 von insgesamt 15 Gästebewertungen haben eine Bewertung von 4 - Schlecht
2 von insgesamt 15 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

7,6/10

Sauberkeit

8,6/10

Check-in

6,6/10

Kommunikation

9,2/10

Lage

7,6/10

Genauigkeit des Onlineauftritts

Bewertungen

Bewertung von einer Partner-Website

10/10 – Hervorragend

Francsisco M.

very nice place!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: great!
Antwort von VrboOwner am 20. Sept. 2025
Thank you for your review! We are glad you had a great stay and hope to welcome you back again soon. Warm Regards, Benchmark Management
Verifizierte Bewertung

10/10 – Hervorragend

Seth H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great house, great neighborhood and close proximity to the water and lots to do. Easy communication with property managers, as well as prompt response to any issues to be fixed during the stay. 7 adults stayed with plenty of room. Highly recommend this property!
Aufenthalt von 6 Nächten im Juli 2025
Antwort von VrboOwner am 21. Aug. 2025
Thank you for your kind review, Seth. We are pleased to know that you enjoyed the home, the neighborhood, and the convenient location. We are glad communication and support met your expectations, and that the space was comfortable for your group. We truly appreciate your recommendation and look forward to welcoming you again.
Verifizierte Bewertung

10/10 – Hervorragend

Jack A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beach trip

We had a wonderful time at this property! It was very clean and in a great location. Our pup was able to see the beach for the first time and had a blast going on walks along 30A. Would highly recommend staying at this place!
Aufenthalt von 3 Nächten im Januar 2025
Antwort von VrboOwner am 15. Jan. 2025
Thank you for sharing your wonderful experience with us Jack! We are thrilled to hear that you had such a great time at the property and found it clean and well-located. How exciting that your pup got to see the beach for the first time and enjoyed walks along 30A. That must now be a very special memory! We truly appreciate your recommendation and hope to welcome you back soon for another fantastic stay. Regards, Benchmark Management
Verifizierte Bewertung

10/10 – Hervorragend

Lynnita W.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beach stay

Great location! Enjoyed the property and privacy. Beach access was easy. Lots of close food/entertainment options. Easy drive into Destin for shopping, etc.
Aufenthalt von 6 Nächten im September 2024
Antwort von VrboOwner am 28. Sept. 2024
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the location and the privacy of the property, as well as the easy beach access. It's great that you were able to take advantage of the nearby food and entertainment options, and we’re glad the drive into Destin was convenient for you. We hope to welcome you back for another stay soon!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Craig T.

Great Location, Spacious & Nice Home

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything went smoothly. The home is located in a great location and everything in the home was in great condition. My family and I will be back again.
Antwort von VrboOwner am 27. Juni 2025
Thank you so much for your kind words! We are thrilled to hear everything went smoothly and that you and your family enjoyed both the home and the location. It means a lot to know everything was in great condition and met your expectations. We would love to welcome you back anytime! Thank you for choosing to stay with us! Regards, Benchmark Management
Bewertung von einer Partner-Website

10/10 – Hervorragend

Brad L.

Great Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Benchmark was amazing to deal with. The property was beautiful and the location was perfect for our group. Easy access to the beach, a quiet area and the pool was amazing. Definitely recommend this property and Benchmark!
Antwort von VrboOwner am 13. Juli 2023
Thank you for staying with us, Brad! We appreciate you taking the time to let us know that you enjoyed your stay at Breeze. Our number one priority is ensuring our guests' satisfaction, and your review confirms that we are doing just that! We look forward to hosting you again soon! Regards, Benchmark Management
Bewertung von einer Partner-Website

10/10 – Hervorragend

Beautiful and Close to the Beach!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This house was perfect and had more than enough room for my family of 4. The dead end street it is on is great for kids to safely play and the pool was a great amenity for the days the waves were too much at the beach.
Antwort von VrboOwner am 30. Aug. 2023
Heather, We are so happy to hear you had a lovely trip! It is our goal here at Benchmark to provide our guest with 5-star vacation while staying at one of our properties, we are happy to see we did just that for you! We hope you consider booking your future trips to the beach with us at Benchmark Management, we would be glad to have you. Sincerely, Benchmark Management.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Beth B.

Great Location with amenities

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Excellent location with a pool just yards from the house! Loved our stay here. After pivoting from staying in Sarasota due to the hurricanes, we chose Santa Rosa and were not disappointed! We’d been to 30a several times before. The location is fantastic and the house was perfect for us with three bedrooms.
Antwort von VrboOwner am 28. Okt. 2024
We are delighted to hear that you enjoyed the location and found the proximity to the pool and the layout of the house well-suited to your stay. It is wonderful that Santa Rosa provided a great alternative after your initial plans. We always appreciate hearing from guests familiar with 30A, and we are pleased our home met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. Sincerely Benchmark Management
Verifizierte Bewertung

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts

Great location!

The place was clean and one house away from the pool which was awesome. They have a gas grill and chairs in the backyard which was a pleasant surprise since it wasn’t listed. The beds were comfortable. Note the amount the items they say they provide is it. So grab extra toilet paper! Which is to be expected but they did skimp on the cooking utensils. It’s an easy walk to the beach even with 2 kiddos. Several restaurants, ice cream and bike rental in walking distance. We enjoyed our stay.
Aufenthalt von 7 Nächten im Mai 2022
Antwort von VrboOwner am 13. Juli 2023
Hi Heather, Thank you for sharing your feedback. We were honored to have you and your family stay at our home. We are so grateful for your response. We can definitely work on getting more kitchen utensils. We work hard each and every day to bring our guests the best vacation experience. We think you are a great guest and appreciate your review. We can’t wait to see you again. Sincerely, Benchmark Management
Verifizierte Bewertung

2/10 – Ungenügend

Stewart C.

Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts

Horrible- House in disrepair

Master bath-Unusable. Benchmark Management did a poor job of assistance.
Aufenthalt von 5 Nächten im Januar 2025
Antwort von VrboOwner am 5. Feb. 2025
Thanks for staying with us at this property Stewart. We are sorry to hear that your stay did not meet expectations. While we understand your frustration with the master bathroom, we want to note that there was another operable bathing facility in the property that could have been used. Additionally, we made every effort to assist by reaching out and offering to relocate you to another property just 9 minutes away, but we did not receive a response. The following day, you informed us that you were leaving and requested a refund for unused nights; however, our system indicates that you remained in the unit beyond that statement. Despite these circumstances, the owner still agreed to provide a $100 refund as a goodwill gesture, which was processed and sent to you. We truly value our guests and always strive to accommodate concerns in the best way possible. We appreciate your feedback and hope to have the opportunity to host you again in the future under better circumstances. Best, Benchmark Management
Bewertung von einer Partner-Website

8/10 – Gut

Gene O.

nice house on quiet section of 30a

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is our favourite part of the 30a- away from business of Seaside, but close enough to great happy hours and restaurants and of course the beach. And this is a great house- better condition than most rentals- fresh paint, new furniture, nice beds - all good. Also great to have a grill. But surprisingly missing a few kitchen basics and extra blankets/throws for cooler evenings. Surprised that there were only 2 drinking glasses, 2 wine glasses, no roasting pan or sheet pans for oven, and no extra blankets or throws anywhere. This is a pretty high end house- owners just need to be more cognizant of missing necessities and better equip the house for renters.
Antwort von VrboOwner am 13. Juli 2023
Thank you for staying with us, Gene! We are happy that you had a great stay overall! We also appreciate you taking the time to bring your concerns to our attention; we will have these matters addressed immediately as our aim to to make your stay with us as close as possible to perfection. Please, reach out to our Guest Relations Specialists if you need anything at all the next time you stay with us! We are always here to assist in making your stay as comfortable as possible! We look forward to hosting you again soon! Regards, Benchmark Management
Verifizierte Bewertung

8/10 – Gut

Matthew D.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Location great but small details missed

Location was great. Extremely friendly area for families and short walking distance to nice restaurants. Great food. The beach was just wonderful and we saw lots of wildlife in the ocean. The property upon arrival was not as clean as I hoped. Oven has some small pieces of food, the big mirror had smears of finger and hand prints, the kitchen counter was not that clean, and the dishwasher was full of dishes that were clean but we had to put them away, the back yard and grill were awful The TV in the living room didn’t have a working remote, and the guest bedroom remote was downstairs and the bunk bed remote was in the master. It took us a while to piece it together. The queen room also had the door handle pulled off and would not stay on and the bunk bed room did not have working lights. So our first night we had to go buy lights for the bunk bedroom and install them, go buy cleaning supplies and clean, empty a dishwasher, and watch TV on a laptop as a family due to the non working remote downstairs. We messaged the property manager and they sent someone to fix the door but never the TV situation, after multiple messages, so we stopped and just dealt with it. Also for three days there was sewage coming out of a manhole cover going into the storm drain which other properties complained about as well and someone finally pumped it out. I have no clue what that was about. But the smell made it impossible to enjoy the porch and the pool until it was resolved.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von VrboOwner am 7. Aug. 2023
Dear Mathew, Thank you for choosing us for your stay and for sharing your thoughts in this review. We sincerely apologize that we fell short of delivering the vacation experience you were looking for and deserve. Your feedback is invaluable to us, and we are committed to enhancing our services for both you and our upcoming guests. This experience does not align with the exceptional 5-star standard we strive to offer. We genuinely hope for the opportunity to welcome you back in the near future, so we can provide you with a more remarkable stay. Best regards, Benchmark Management
Bewertung von einer Partner-Website

8/10 – Gut

Madeleine F.

Beautiful Beach House in Blue Mountain Beach

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall this property is beautiful! Very clean and a great open first floor for kitchen, living room, and dining room. We especially loved the font porch and second floor porch. It is about 10 minutes walking to the beach, or an easy 2-3 minute bike ride. You do have to cross 30A highway to get to beach so be aware of that. Highly recommend renting bikes if you stay at this property. Nice restaurants nearby include Local Catch seafood (walking distance) Red fish taco (biking distance - 2 miles), and Pecan Jacks for ice cream- 1 mile. A few suggestions for the house- please include more cooking supplies. There are no baking sheets or pans for oven. There is also nothing in the way of spices/plastic wrap/cooking oils/etc so be prepared to bring every single item for the kitchen you would need. The oven fan takes a long time to cool down and turn off after using oven so be aware of that. The AC is kind of touch and go and we had some issues with it. It is advertised that a grill is included in property but there was no grill to be found. Lastly, we experienced very poor service from Benchmark properties rental services when we had an issue with one of our bike rentals. Unrelated to house issues but overall disappointed in the customer service provided by Benchmark.
Aufenthalt von 4 Nächten im März 2022
Antwort von VrboOwner am 13. Juli 2023
Madeleine, Thank you for staying with us at this beautifully home, perfectly located as you mentioned within the Blue Mountain community! We appreciate your feedback and suggestions so we can help make this property be the best it possibly can! We do not provide spices, wraps, or oils for cooking as it is safer to remove these between guests. We understand this can be odd for some, but it is the guests' safety we have in mind! We do not show that you reported any issues with the oven nor the AC, but we will keep an eye on these. Should guests ever notice issues in their rental, we are here to help as long as these matters are reported. We pride ourselves on prompt service for our guests so you don't have to be distracted from enjoying your vacation to the fullest! We do apologize that you were dissatisfied with the service received with your bike rental company. We do not manage the bicycle rentals, so we are unable to assist in matters such as those. We certainly do our best to help resolve any that we are capable of fixing! We hope to welcome you back soon for the opportunity to provide a complete 5-star stay to your family. Sincerely, Benchmark Management
Verifizierte Bewertung

2/10 – Ungenügend

Mary R.

Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts

Stairway not in code!

I question on VRBO if there was a bedroom on the first floor. Never heard back from property. Got busy and did not follow up. Upon arrival there was no bedroom on the first floor but decided to give it a try. My husband is handicap and walks with a walker. He is also on Hospice. The first night we gave it a try unfortunately the steps were too shallow for his feet. The last three steps did not have have access to a handrail. (I have video to show the complications) I called the management company a couple of times and they were not willing to resolve the issue. They hide behind the answering service They were not willing to switch us to a property with a 1st floor bedroom which they had one across the street from us. They were not willing to give us our money back for us to find us a safer property. I even asked if they would install a hand rail but they said the pictures showed a handrail. They were not willing to come out and see the situation. They would never call me back in order to resolve the situation. After my nerves could not take the fear of our safety anymore we left the property. I informed them that we left and they still did not respond. POOR POOR Management!How do I go about trying to get any of my money back from these guys?
Aufenthalt von 24 Nächten im November 2024
Antwort von VrboOwner am 4. Jan. 2025
Dear Mary, Thank you for taking the time to share your feedback. We are truly sorry to hear about the challenges you faced during your stay and regret that your experience did not meet your expectations. Providing all guests with a safe and comfortable stay is very important to us. Our records indicate that multiple agents from our team responded to your concerns and queries both via phone and text several times throughout your stay. Additionally, our guest relations team clarified that the travel insurance you mentioned was processed through VRBO, not Benchmark, and we reminded you that a refund would not be eligible under our policies. We understand your concerns about your husband’s mobility and your request for a different unit. However, the property’s layout, including the location of the bedrooms on the second floor, is clearly stated on our website prior to booking. While we strive to assist all guests, our policy does not accommodate moving to another unit based on booking errors. Your feedback is valuable, and we will use this experience to improve our communication and processes. Regards, Benchmark Management
Bewertung von einer Partner-Website

10/10 – Hervorragend

Great getaway!

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great stay! The place was very clean and easy access to the beach. Back yard needs some maintenance but other than that it was great!
Aufenthalt von 3 Nächten im Mai 2023

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