Am Ozean - Beheizter Pool - Sandpoint #8I

Thank you so very much for taking the time to provide Oceans Luxury Vacations with your feedback! One of our favorite things to hear is that guests found their own little slice of paradise during their stay.

We were sorry to see that you left a negative review because the weather was bad and there was some seaweed. Weather is not controllable by any host in any climate and beaches do just naturally all have seaweed all over the world. It's too bad because you told us it was a great stay.

Thank you so very much for taking the time to provide Oceans Luxury Vacations with your feedback! One of our favorite things to hear is that guests found their own little slice of paradise during their stay.

Hello and thank you for taking the time to provide Oceans Luxury Realty with your honest feedback! I'm delighted to hear that you and your family had a great time at this property!

Hello and thank you for taking the time to provide Oceans Luxury Realty with your honest feedback! I'm delighted to hear that you and your family had a great time at this property!

Hello and thank you for taking the time to provide Oceans Luxury Realty with your honest feedback! I'm delighted to hear that you and your family had a great time at this property!

Thank you so very much for taking the time to provide Oceans Luxury Vacations with your feedback! One of our favorite things to hear is that guests found their own little slice of paradise during their stay.

Thank you so very much for taking the time to provide Oceans Luxury Vacations with your honest feedback! We love hearing our guests had a great stay!

Hello and thank you for taking the time to provide Oceans Luxury Realty with your honest feedback! I'm delighted to hear that you and your family had a great time at in this property! We wish we could have earned all 5 of your stars since it sounds like you all had a wonderful time!

Thank you so very much for taking the time to provide Oceans Luxury Vacations with your honest feedback! We love hearing our guests had a great stay! With driving on the beach, that is something Daytona Beach is known for and most properties are on a driveable portion of the beach as well.

Thank you so very much for taking the time to provide Oceans Luxury Vacations with your feedback! One of our favorite things to hear is that guests found their own little slice of paradise during their stay. I'm sorry you found the HOA to be rude. They are not in the customer service business and are not there for the renters so sometimes their responses if you approach them is off-putting. Not to worry, we are here for all guests needs so that guests don't have to interact with them.

Hello and thank you for taking the time to provide Oceans Luxury Realty with your honest feedback! I'm sorry to hear that our property did not meet your expectations.

Hello and thank you for taking the time to provide Oceans Luxury Realty with your honest feedback! I'm delighted to hear that you and your family had a great time at this property! We are so very sorry, we did go out to assist you immediately but it turns out the HOA itself mistakenly locked the deadbolt by key which we did not have a key for as that has never happened. We had to wait until the HOA office opened the next morning and did reimburse you for the hotel. Again, that has never happened and we are so very sorry.

We are sorry to see your review lack any accountability for your actions during your stay that caused your concerns. We provided you with a wonderful, clean unit as promised and provided you with very specific parking instructions. You both parked in the wrong space and did not have your provided parking pass displayed. Most HOAs actually just tow people without warning like any large city so it was very kind of them to approach you and request that you move it before they actually towed it. All condo complexes in Florida will proactively treat every single unit at least once per month. We did indeed notify you days in advance of this treatment taking place which is safe for humans. This is not optional as it's for the good of the complex but they are always in and out in about 5 minutes. You were very verbally abusive to our staff and the staff at the complex when it came to the very normal pest control treatment. We truly have this monthly in every single complex we have ever managed in and every guest does understand this need. They cannot reschedule an entire building due to one guest's preferrences. The balcony is definitely not falling apart. All balconies along the beach are regularly inspected by the city. The balconies are perfectly find. For other guests reading this, please know we always provide guests with all of the information they will need as well as advance notice if we need to access the property at any reason during their stay. Even as negative as this guest is, note that they had no actual concerns about the property or cleanliness and that is because we provided them with an excellent property and equally wonderful cleaning.