2/10 – Ungenügend
Julie L.
30. Mai 2023
Gut: Sauberkeit
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Unnecessary barrage of harassing text messages from host
The property itself was adequate, however there was only one roll of paper towels for the entire six day stay and only one roll of toilet paper in each bathroom. No toiletries were offered (soap, shampoo, laundry detergent, etc...) - not a huge deal but not a very welcoming, hospitable environment. This feeling was reinforced by the host who, instead of checking in to see how things were going, sent a string of harassing text messages questioning the number of cars there, number of guests, etc... We were in town for my son's wedding and had family, friends stopping over at various times for get togethers and such. The messages made us feel like we were squatters, not guests. Our dog was brought down by our son due to unforeseen circumstances, and we paid a significant pet feel for this inconvenience (she stayed just two of the days). The host complained of excessive dog hair (not true) - either way, this extra fee on top of the cleaning fee was more than enough to pay for any extra vacuuming. He sent me a picture of poop, claiming it was my dog's. I checked the house from top to bottom before I left and did not see anything. While I possibly missed it, I'm wondering if the picture was real. The joyous week of my son's wedding was tainted by this most inhospitable host. I have a five star guest rating - this man is in the wrong business as a STR host. I too have STR properties and would never treat guests the way he treated me and my family.
Julie L.
Aufenthalt von 6 Nächten im Mai 2023
