2/10 – Ungenügend
Melody H.
3. Nov. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Disappointing
When we found this property, on paper, it looked like it fit all of our needs. 5 bedrooms, 3 full baths, two half baths, large kitchen table. I didn't read the reviews on the property until after I booked it. The reviews were mixed so I was hopeful that it would be okay. Unfortunately that was not the case. Upon arriving we discovered that a number of lamps were either broken or missing light bulbs, one room had no lamp. We had to go and look for a lamp and found one in a closet. The fan didn't work in the living room, the dryer didn't work. I know a cleaning fee is a part of the total charge of the property and I'm feeling ripped off. The floors were disgusting. The bathrooms had mold on the doors and in the showers. We also had an infestation of what we originally thought were gnats in the kitchen, but after discovering rotting banana peels in one of the trash cans that hadn't been emptied, we figured they were fruit flies. We could never get rid of those. The carpet was trashed, the walls were dirty. The furniture outside on the decks was in poor condition.
We didn't leave because we were only there for 3 days and we knew we would be out more than we would be in. We also didn't call anyone to come and fix anything because when we were going to be at the house, we had things planned and we didn't want to have people there fixing things or cleaning. We just bought some light bulbs, fixed what we could and dealt with the rest. But it was a bummer.
Melody H.
Aufenthalt von 3 Nächten im Oktober 2023