2 Schlafzimmer2 BadezimmerPlatz für 6 Gäste110.6 m²
Beliebte Annehmlichkeiten
Pool
Whirlpool vor Ort
Küche
Waschmaschine
Klimaanlage
Außengrill
Lerne die Gegend kennen
Gatlinburg, TN
Bent Creek Golfclub
Place, Bent Creek Golfclub
19 Gehminuten
Ripley's Aquarium of the Smokies
Place, Ripley's Aquarium of the Smokies
24 Autominuten
Bundesbehörde des Great-Smoky-Mountains-Nationalparks
Place, Bundesbehörde des Great-Smoky-Mountains-Nationalparks
29 Autominuten
Zimmer und Betten
2 Schlafzimmer (Platz für 6 Personen)
Schlafzimmer 1
1 Queen-Bett
Schlafzimmer 2
1 Queen-Bett
Schlafzimmer 3
1 großes Schlafsofa
2 Badezimmer
Badezimmer 1
Badezimmer 2
Weitere Räumlichkeiten
Terrasse oder Patio
Küche
Balkon
Mehr zu dieser Unterkunft
Bucky's Bungalow, Free Attraction Tickets, Hot Tub, WIFI!!!
“Bucky’s Bungalow’ is a cozy 2-bedroom 2-bath that sleeps 6 is the retreat you have been looking for. With paved roads to the property winding through the beautiful Bent Creek Golf Course, you will arrive at the cabin with lush woodland views of the Smoky Mountains. There is parking for 2 vehicles. This property really shines with the at-home touches that will make you feel the sense of family, knowing this is where you belong on your vacation. Once arrived, step inside and be greeted with a semi-open floor plan of the kitchen, living room, and dining area. The space is elegant simplicity at its best. You have a reclining sofa and loveseat in the living room with a flat screen tv that is just waiting for you to curl up to the electric fireplace and get cozy. The fully equipped kitchen has everything you need for serving up your favorite dish. The open dining area behind the living room truly is the perfect space to gather around enjoying a freshly cooked meal. Off the dining area is the back deck that has a gas grill for your BBQs and a hot tub to relax and pamper those muscles after a day of hiking or shopping. Time to turn in and choose from two queen bedrooms. One on the main level by the dining area making sneaking out for that extra hot tub soak or late-night snack from the kitchen easy to do without anyone knowing. Upstairs is the other queen bedroom. This is set up as its own private suite with an electric fireplace,"Jacuzzi tub non operational", so the person who gets this room may never want to leave. Also, this area has an open loft where you can gather and play a round of Foosball or enjoy the game system with over 4 thousand games to choose from. It has a smart tv so you can login with your Netflix, Amazon Prime, Hulu etc and hunker down to watch your favorite movie. The sofa here pulls out into a queen for extra sleeping space. You also have another deck off the loft where you can stand to glance out at the squirrels and birds playing in the trees, with views of Mt. LeConte in the distance. The community is very active with bears as it borders the national park. Guests will have free access to 2 pools in the summer (Memorial Day to Labor Day), tennis courts, and walking trails within the community. The 18 hole Bent Creek golf course is open to the public so this is perfect for golf enthusiasts. Enjoy the 8-mile loop in the Arts and Crafts community, which features over 100 artists & craftsmen. There are several entrances to the Smoky Mountain National Park nearby, including Greenbrier (5 minutes), Cosby (10 minutes), and Gatlinburg (20 Minutes). There is zip lining, mountain biking, and river rafting at your fingertips. Wanting a place that you can bring your small family to or a place to retreat with your closest friends, look no further. “Bucky’s Bungalow” has that cozy mountain feel that you and your group have been searching for.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Feuerlöscher.
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Zur Gegend
Gatlinburg
Diese Ferienhütte in Gatlinburg liegt in der Nähe von Freizeitparks und in den Bergen. Die natürliche Schönheit der Region kannst du hier erleben: Great-Smoky-Mountains-Nationalpark. Wenn aber eher beliebte Attraktionen auf deiner Wunschliste stehen, kommst du hier auf deine Kosten: Ripley's Aquarium of the Smokies und Dollywood. Du reist zusammen mit Kindern? Dann solltest du diese Attraktionen nicht verpassen: Wild Bear Falls Indoor Water Park und Anakeesta. Beim Tubing und beim Rafting kannst du die umliegende Wasserwelt erkunden oder aber du stürzt dich auf den Wander-/Radwegen und beim Reiten ganz in der Nähe in ein Abenteuer mit festem Boden unter den Füßen.
Wild Bear Falls Indoor Water Park - 23 Autominuten - 25.3 km
Ripley's Aquarium of the Smokies - 24 Autominuten - 25.0 km
Anakeesta - 24 Autominuten - 25.0 km
Bundesbehörde des Great-Smoky-Mountains-Nationalparks - 29 Autominuten - 30.3 km
Fortbewegung vor Ort
Flughafen McGhee Tyson (TYS) – 81 Fahrminuten
Restaurants
Trish's Mountain Diner - 6 Autominuten
Bec’s Grill And Bar - 17 Autominuten
Cobbly Nob Cafe & Pizza - 5 Autominuten
Doc’s 321 Cafe - 12 Autominuten
Cub Motel - 14 Autominuten
Häufig gestellte Fragen
Hat Bucky's Bungalow, Free Attraction Tickets, Hot Tub, WIFI!!! einen Pool?
Ja, diese Unterkunft verfügt über einen Pool.
Wie viel kostet ein Aufenthalt im Bucky's Bungalow, Free Attraction Tickets, Hot Tub, WIFI!!!?
Gültig ab 24. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Bucky's Bungalow, Free Attraction Tickets, Hot Tub, WIFI!!! am 12. Juli 2026 beginnen bei 210 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Ist Bucky's Bungalow, Free Attraction Tickets, Hot Tub, WIFI!!! haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wann ist der Check-in bei Bucky's Bungalow, Free Attraction Tickets, Hot Tub, WIFI!!!?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Bucky's Bungalow, Free Attraction Tickets, Hot Tub, WIFI!!!?
Check-out ist um 10:00 Uhr.
Wo befindet sich Bucky's Bungalow, Free Attraction Tickets, Hot Tub, WIFI!!!?
Diese Ferienhütte für Familien liegt in den Bergen und ist dank der hervorragenden Lage in Gatlinburg nur 2,3 km von Bent Creek Golfclub entfernt. Im Umkreis von 15 km befinden sich zudem: Mills Park und Great-Smoky-Mountains-Nationalpark. Ebenfalls in einem Umkreis von 15 km: Little Pigeon River und Greenbrier Picnic Area.
Bewertungen
8,6
Hervorragend
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
13 von insgesamt 22 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
13
5 von insgesamt 22 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
5
2 von insgesamt 22 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
2
1 von insgesamt 22 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
1
1 von insgesamt 22 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
1
9,0/10
Sauberkeit
9,4/10
Check-in
9,0/10
Kommunikation
9,0/10
Lage
9,4/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Jillian M.
16. Jan. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great stay
It was absolutely beautiful. So cozy inside. We loved our stay
Jillian M.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von VrboOwner am 16. Jan. 2023
Thanks so much for the review, It makes me happy to hear you had a great time. Please come back.
Verifizierte Bewertung
10/10 – Hervorragend
Kelly D.
5. Aug. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great cabin
We really enjoyed our stay in Bucky’s Bungalow. We really loved the hot tub and jacuzzi tub in the master bedroom.
Kelly D.
Aufenthalt von 5 Nächten im Juli 2022
Antwort von VrboOwner am 6. Aug. 2022
Thanks so much for your review and please come back.
Verifizierte Bewertung
10/10 – Hervorragend
Selena G.
29. Apr. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Loved our stay!
House was exactly as described. It was very cozy, and welcoming.
Selena G.
Aufenthalt von 2 Nächten im April 2021
Antwort von VrboOwner am 14. Mai 2021
Thanks for your review and please come back.
Verifizierte Bewertung
10/10 – Hervorragend
Debra G.
2. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Cozy Cabin
It was a cozy place to stay, well appointed, comfortable bed and bathrooms. We enjoyed it very much.
Debra G.
Aufenthalt von 4 Nächten im Januar 2023
Antwort von VrboOwner am 2. Feb. 2023
We're so glad you enjoyed Bucky's Bungalow! Thanks, Debra!
Verifizierte Bewertung
10/10 – Hervorragend
Serhiy O.
11. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice house!
Nice house in the mountains with nearest!
Serhiy O.
Aufenthalt von 4 Nächten im August 2024
Antwort von VrboOwner am 11. Aug. 2024
Thank you so much for taking the time to leave a review! We’re thrilled to hear that you enjoyed the house and the beautiful mountain surroundings. It’s wonderful knowing our guests can appreciate the peaceful setting and the convenience of nearby attractions. We hope to welcome you back for another stay in the mountains soon!
Verifizierte Bewertung
10/10 – Hervorragend
Brody A.
26. Sept. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great stay
Had a gteat time the cabin was clean and eveything was very nice. Hot tub had a problem and it got fixed right away me and my wife enjoyed it very much!
Brody A.
Aufenthalt von 3 Nächten im September 2023
Antwort von VrboOwner am 27. Sept. 2023
Thank you so much for taking the time to leave a review! We're thrilled to hear that you and your wife enjoyed your stay at our cabin. We apologize for the hiccup with the hot tub, but are glad we could address it promptly for you. It's our priority to ensure our guests have a seamless and memorable experience. We hope to welcome you back in the near future for another great getaway!
Warm regards,
Verifizierte Bewertung
10/10 – Hervorragend
Eric V.
26. Feb. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect getaway
We were looking for a cabin in the mountains and this was fantastic. Views were great and the cabin was clean and comfy. The hot tub was a perfect place for us to unwind after a long day of skiing and take in the sunset.
Eric V.
Aufenthalt von 3 Nächten im Februar 2022
Antwort von VrboOwner am 26. Feb. 2022
Thanks so much for your review and please come back.
Verifizierte Bewertung
8/10 – Gut
Rachel R.
4. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice Getaway
Very nice cabin for a weekend getaway. Air conditioning wasn’t helping upstairs during the day but cooled off at night probably due to all the windows. Overall great stay!!
Rachel R.
Aufenthalt von 2 Nächten im Juni 2024
Antwort von VrboOwner am 4. Juli 2024
Thank you for taking the time to leave a review! We're glad to hear that you enjoyed your weekend getaway at our cabin. We appreciate your feedback regarding the air conditioning upstairs and will look into ways to improve this for our future guests. It's great to know that it cooled off at night and that you had an overall great stay. We hope to welcome you back soon!
Best regards,
Verifizierte Bewertung
10/10 – Hervorragend
Lauren L.
24. Jan. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Romantic
Loved this place and how secluded it is
Lauren L.
Aufenthalt von 2 Nächten im Januar 2022
Antwort von VrboOwner am 24. Jan. 2022
Thanks for your review and please come back.
Verifizierte Bewertung
10/10 – Hervorragend
Karla R.
28. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect place!!
A very cozy place!! my 4 children and I spent the weekend to celebrate my birthday .. the place is perfect!! It would be the cabin of your dreams, it is worth the stay!
Karla R.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von VrboOwner am 28. Feb. 2023
Thank you so much for taking the time to share your wonderful experience at our cozy cabin! We are thrilled to hear that you and your children had such a memorable stay and that our cabin was everything you dreamed of. It's always our goal to provide our guests with a warm and comfortable atmosphere that feels like a home away from home. We truly appreciate your kind words and hope to have the pleasure of hosting you again soon for another special occasion.
Verifizierte Bewertung
10/10 – Hervorragend
Issac S.
18. Mai 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice place
Everything matched description and pictures
Issac S.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von VrboOwner am 18. Mai 2023
Thank you for taking the time to share your feedback about your recent stay at our vacation rental. We greatly appreciate your kind words and are thrilled to hear that everything matched the description and pictures.
We strive to ensure that our guests have an accurate representation of our property through our descriptions and photos, so it's wonderful to know that we met your expectations. We understand the importance of transparency, and we aim to provide an excellent experience for every guest.
It was a pleasure hosting you, and we hope that you had a fantastic vacation. If you have any future travel plans in our area, we would be delighted to have you stay with us again.
Thank you once again for choosing our vacation rental, and we wish you many more wonderful trips in the future!
Verifizierte Bewertung
10/10 – Hervorragend
Tiffany D.
12. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great experience!!
Easy to find! Simple check in process!! Crystal at the front desk answered all of my questions and was very helpful/ friendly!
Cabin was very comfortable and homey!
Tiffany D.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von VrboOwner am 27. Feb. 2023
Thanks for the review and I'm glad you had a great time.
Verifizierte Bewertung
6/10 – Okay
Randy B.
8. Juni 2024
Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Me
Nice cabin. Only issues were the broken door and the plumbing issues, and no AC upstairs bedroom
Randy B.
Aufenthalt von 4 Nächten im Juni 2024
Antwort von VrboOwner am 8. Juni 2024
Thank you for your feedback and for choosing to stay at our cabin. We appreciate your kind words about the cabin itself. We sincerely apologize for the issues you encountered during your stay.
Regarding the broken door and plumbing issues, we have taken immediate action to address and resolve these problems. We understand the importance of these amenities and regret any inconvenience they may have caused. Additionally, we are currently working on installing AC in the upstairs bedroom to ensure a more comfortable stay for our future guests.
Your feedback is invaluable to us as it helps us improve our services. We hope to have the opportunity to welcome you back in the future for a flawless experience.
Best regards,
Verifizierte Bewertung
8/10 – Gut
Heidi A.
20. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Overdue getaway
We really enjoyed ourselves! We spent most evenings on the back deck and in the hot tub, so the privacy was great. Beautiful views of the sky and mountains. Was disappointed the jacuzzi tub wasn’t working, but the hot tub made up for that. We were happy there was an extra night available to stay. Didn’t want to leave.
Heidi A.
Aufenthalt von 4 Nächten im April 2024
Antwort von VrboOwner am 20. Apr. 2024
Thank you so much for taking the time to share your experience at our vacation rental. We're delighted to hear that you had a wonderful time and enjoyed the privacy and beautiful views from the back deck and hot tub. It's always rewarding to know that our guests are able to fully relax and immerse themselves in the natural surroundings.
We sincerely apologize for the inconvenience regarding the jacuzzi tub. Your feedback is invaluable to us, and we will make sure to address this issue promptly to ensure that all amenities are in perfect working order for future guests.
We're thrilled that you were able to extend your stay and that you didn't want to leave. It's our goal to provide a comfortable and enjoyable experience for all our guests, and we're glad we could contribute to your memorable vacation.
We hope to have the pleasure of hosting you again in the future, and please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.
Verifizierte Bewertung
8/10 – Gut
Matthew N.
16. Dez. 2022
Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
9/10
Jacuzzi couldn't be used to full potential, but great place to stay with the significant other, family or friends.
Matthew N.
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von VrboOwner am 17. Dez. 2022
Thanks so much for your review and I will have the tub checked out.
Verifizierte Bewertung
8/10 – Gut
Grace R.
26. März 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The cabin was wonderful
The cabin was great and the kids loved it! It was perfect because i was worried about bears with little children. It was definitely the perfect location. You all do an excellent job with providing for the guess. I couldnt give it 5 stars and it was no fault of yours. The cabin is a little slanted. You cant feel it when ur standing. You can tell when ur sleeping in the downstairs bedroom and in the hot tub.
Grace R.
Aufenthalt von 4 Nächten im März 2024
Antwort von VrboOwner am 27. März 2024
Thank you so much for your kind words and for choosing to stay at our cabin! We're delighted to hear that you and the kids had a great time and that the location was perfect for your needs.
We appreciate your feedback about the slant in the cabin. We apologize for any inconvenience this may have caused during your stay. Your comfort and safety are our top priorities, and we'll be sure to address this issue promptly to ensure a more enjoyable experience for our guests in the future.
Despite this issue, we're thrilled that you still had a positive experience overall and that the kids loved the cabin. We strive to provide excellent service and amenities for our guests, and we're glad to hear that you felt well taken care of during your stay.
Thank you again for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back for another wonderful stay in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We're here to ensure that you have a memorable and enjoyable stay every time.
Verifizierte Bewertung
10/10 – Hervorragend
Jason A.
10. Okt. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
3rd anniversary
The hot water heater didn’t work for a couple days.
I failed to call soon enough because once I did it was fixed within two hours.
Jason A.
Aufenthalt von 4 Nächten im Oktober 2022
Antwort von VrboOwner am 10. Okt. 2022
Thanks so much for the great Review and please come again in the future
Verifizierte Bewertung
6/10 – Okay
Rachel B.
28. Dez. 2022
Gut: Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
No water! No call back!
The property was lovely and my review would be better but I had NO working water from the time of arrival and check in, when I called the emergency line the gentleman said he knew and they were working on it. . Had I known there wasn’t water and someone had called me in advance to let me know I could have stayed home with my kids for Christmas. I called back again and asked to be refunded and was told someone would call me. I still have not been contacted.
Rachel B.
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von VrboOwner am 29. Dez. 2022
So sorry, this was the worst cold blast in 33 years. We had -35 degree wind chill. It took out the water in thousands of houses. We did not know about this cold blast till you were already checked in. We do not give refunds for acts of God. When you booked through VRBO you could have taken out trip Ins. Again sorry about your water.
Verifizierte Bewertung
4/10 – Mangelhaft
Nick C.
9. Apr. 2024
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Good Cabin, Poor Host Experience
Very poor experience with the host, numerous issues with the cabin. When I reported these issues, there was no urgency or any kind of effort of customer service until I had to yell at them. Shower was leaking, I reported it at check in. They told me it was too late in the day to send someone out and to put a towel down and call the next morning. It’s worse on day 2, I call, they say they’re putting in a work order for it, and we go about our day. We get home that evening and the leak is not repaired and there’s water all over the bathroom floor. After hours comes, has to turn the water off for the night and they’ll send someone in the morning. Day 3 I have to call and act like a jerk to finally get someone there, and I’m borderline telling him how to fix it. My family had to bathe and prepare for the day with bottled water. I spent more time and energy on my vacation that I paid for to get this issue fixed like I owned the place. Add in, the closet door in the downstairs bedroom was off the tracks and just propped inside, and the grill is a fire hazard because the grease buildup in the bottom caught fire on preheat. It just seems to be very little effort put into preparing this cabin for use, and less care in their level of customer service. They seemed more concerned with getting me off the phone instead of fixing the problems.
Nick C.
Aufenthalt von 3 Nächten im April 2024
Verifizierte Bewertung
2/10 – Ungenügend
Andrew J.
2. Apr. 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Do not use any properties from Bear Camp Cabin Rentals
First off the office manager has NO customer service skills whatsoever. Second she is a habitual liar.
The cabin was supposed to be ready at 4:00pm. We got to the cabin a few minutes after 6:00pm. The door code has not been programmed into the lock so we couldn’t get into the cabin. I call the 1-800 number that the rental company said to call when we arrived. No Answer and no voicemail. I then call the 24/7 maintenance number also no answer I left two voicemails. We waited in the car outside the cabin for a hour and a half waiting on a return call from the management company but never got a response from them. So after a hour and a half and making over 25 calls to the 1-800 office number and 24/7 maintenance line we left because it was getting dark and we had a two year old and a five month old plus my wife’s elderly parents. So we decided to go and find other accommodations. The next morning I call the 1-800 number and the office manager answered and I told her what was going on with the locks and that we would like a refund for the rental. She said that they answered calls all night to which I told her that they weren’t answering anything from 6:30 to 7:45. She was dead set that she wanted to see call logs from where I call, so I sent her screenshots of the call logs as an email. She sent back that I was making up that I called. So I went by the office and she held my phone in her hand and looked at the log with her own eyes she then laid the phone down and said that I didn’t call the numbers for the office and the maintenance number. She then tried to say that she reset the locks while we were there, so I asked if she called me to let me know if she fixed the locks. She said no. I asked how is was supposed to know the locks were fixed she said should have keep trying the code. Which I did before we left at 7:45 and it still wasn’t working. I asked was we supposed to just sit in the car all night and she said yes that we shouldn’t have gotten another place. She said we should have drove to there office in pigeon Forge to talk to them yet she said they leave the office at 7:00pm. I asked for a refund because we had to get accommodations somewhere else. And she keep saying No Refunds for any reason. She said we could back to the property but she never gave a working code to get in, and we had all ready settled in the new accommodations. I just want a refund for a rental that we couldn’t use. These people are crooks.
Andrew J.
Aufenthalt von 3 Nächten im März 2023
Antwort von VrboOwner am 3. Apr. 2023
I'm sorry to hear about the negative experience you had with the lock code at our vacation rental. We take all guest complaints seriously, and we apologize for any inconvenience caused during your stay. We understand that you were frustrated with the situation and that you were unable to access the cabin due to the lock code not being programmed.
We would like to investigate the matter further to ensure that our procedures are followed correctly and to prevent similar issues from happening in the future.
Regarding your request for a refund, we understand that you were not able to use the cabin due to the lock code issue, and we apologize for the inconvenience this caused. However, we do have a strict no-refund policy in place.
Again, we apologize for the negative experience you had, and we appreciate your feedback. You did have a working code and could have stayed in the cabin.
Verifizierte Bewertung
8/10 – Gut
Derrick S.
19. Jan. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
A great getaway!
Was a great experience first time staying in a cabin! Looking forward to coming back!
Derrick S.
Aufenthalt von 3 Nächten im Januar 2022
Antwort von VrboOwner am 19. Jan. 2022
Thanks for your review and please come back.
Verifizierte Bewertung
10/10 – Hervorragend
Jeannie B.
22. Nov. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Stay
Very nice property. It was clean and the beds were comfortable. The kitchen was well supplied with pots and pans. We enjoyed our stay. Just be prepared for steep, winding roads.
Jeannie B.
Aufenthalt von 3 Nächten im November 2021
Antwort von VrboOwner am 22. Nov. 2021
Thanks so much for the review and please come back.
Über den Gastgeber
Zu Gast bei Bear Camp Cabins
Das macht diese Unterkunft einzigartig
You will receive one free ticket to all of these attractions per paid day of your stay.
Alcatraz museum River Rafting (seasonal) (2 different options) Crave Mini Golf Wonderworks museum Paula Deen's Lumberjack Feud: Supper Show Skyland Ranch Soaky Mountain Waterpark (seasonal) Country Tonite The Grand Majestic Theater The Great Smoky Mountain Wheel Double Scoop Waffle Cone from Mad Dog's Creamery Nascar Speed Park Sky Pirates Mini Golf (Double Course) Rowdy Bear Snowpark Grand American Opry Dig 'N Zone Rocky Top Mountain Coaster
One free adult admission per unit, per paid night, stay, with reservations made in advance. Reservation required. Noncumulative and nontransferable. Unused admissions expire daily
This cabin is strictly non-smoking and not pet-friendly. If a pet is found in a non-pet-friendly cabin, the guest will be subject to a cleaning fee of up to $1,000 and will be immediately removed from the property. All payments made for the reservation will be forfeited in full.