Cabin is in a great location close to Gatlinburg and the surrounding areas. When we first arrived, apparently the cleaning crew left their jacket on one of the chairs, so we placed it under the stair case. When we got back in from shopping, we noticed there was a light on and the jacket was gone. Very concerning as we had left some things at the house. We contacted the property managers immediately that night. We were contacted as promised, and it was explained that whoever cleaned the home forgot their jacket and came back to get it. We would have liked to have been notified first instead of having to go through all of our things, just to make sure everything was still there. Christmas Eve was different. I saw where someone had left comments about rats and they Are True. Either the problem has Not been addressed or there is a new family of mice. I was in the bottom stairs shower when my husband came and got me out to tell me there was a rat by the bed. At first I thought he was joking but he wasn't. Then within minutes, another one came from the living room area and rat out. They obviously live in the wash room closet because it is full of rat poop. We set a trap and caught one and the further we looked around, the more poop and mice things we found. Also listened to them run around in the walls all night. We were supposed to leave Tuesday but we left 1 day early. This might have been why my husband sneezed the entire time as he is allergic to nearly any animal with hair?